2025 Kia Sorento Hybrid
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 45
- Recalls
- 2
- Investigations
- 0
- Top problem
- Engine
Campaigns on file for 2025
None on file
51% of complaints
Complaints per year
2025: 45 complaints
View as data table
| Year | Complaints |
|---|---|
| 2021 | 21 |
| 2022 | 12 |
| 2023 | 32 |
| 2024 | 6 |
| 2025 | 45 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Engine
51% · 23 reportsShow complaint excerpts
I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway.
NHTSA ODI report, 2026-10-13
Also filed under Fuel/propulsion system
This report concerns a repeating loss of power in the 2025 Kia Sorrento-Hybrid that forces the engine into "limp-mode". This issue has occurred when traveling at speeds exceeding 55mph on highway as well as when accelerating to merge into traffic.
NHTSA ODI report, 2026-08-17
The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost automotive power and failed to exceed 30 MPH. The contact pulled over to the side of the road to avoid other vehicles.
NHTSA ODI report, 2026-07-17
Also filed under Power train
Power train
40% · 18 reportsFuel/propulsion system
36% · 16 reportsShow complaint excerpts
My 2025 Kia Sorento Hybrid SX-Prestige has repeated issues with the engine and drive train. On December 30th, 2025 it was diagnosed with a blocked breather hose sensor, causing the check engine light to come on.
NHTSA ODI report, 2026-08-30
Electrical system
20% · 9 reportsShow complaint excerpts
The front and rear passenger side windows of my 2025 Kia Sorento intermittently fail to operate. When attempting to roll them down, all that can be heard is a clicking sound, and the windows do not move.
NHTSA ODI report, 2025-02-17
Vehicle speed control
9% · 4 reportsSafety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2025-02-21Electrical system, exterior lighting25V006000 Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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2026-03-13Electrical system26V046000 Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542.
Buy-smart checklist
2025 Kia Sorento Hybrid — pre-purchase inspection
Inspect
- Engine: 23 reports on file for this year.
- Power train: 18 reports on file for this year.
- Fuel/propulsion system: 16 reports on file for this year.
Verify these recalls were completed
- Recall 25V006000 · Electrical system, exterior lighting
- Recall 26V046000 · Electrical system
FAQ
- Is the 2025 Kia Sorento Hybrid reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2025 Kia Sorento Hybrid?
- The most-reported component is engine, accounting for 51% of complaints on file.
- How many recalls does the 2025 Kia Sorento Hybrid have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.