2025 Kia Sorento Hybrid
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2021 | 21 |
| 2022 | 12 |
| 2023 | 30 |
| 2024 | 5 |
| 2025 | 35 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
49% of complaints: engine — 17 distinct reports on file.
Show complaint excerpts
Incident #1 ([XXX]) - while driving on [XXX} at 70 MPH in Sarasota I experienced and complete loss of engine power. The car coasted from 70 MPH down to 35 MPH until the EV kicked in.
NHTSA ODI report, 20250226
40% of complaints: power train — 14 distinct reports on file.
34% of complaints: fuel/propulsion system — 12 distinct reports on file.
23% of complaints: electrical system — 8 distinct reports on file.
Show complaint excerpts
The front and rear passenger side windows of my 2025 Kia Sorento intermittently fail to operate. When attempting to roll them down, all that can be heard is a clicking sound, and the windows do not move.
NHTSA ODI report, 20250217
9% of complaints: vehicle speed control — 3 distinct reports on file.
SAFETY TIMELINE
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Campaign 25V006000 — check if this car was fixed
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542.
Campaign 26V046000 — check if this car was fixed
BUY-SMART CHECKLIST
2025 Kia Sorento Hybrid — pre-purchase inspection
- Test/inspect for engine issues (17 reports on file for this year).
- Test/inspect for power train issues (14 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (12 reports on file for this year).
- Verify recall 25V006000 (electrical system, exterior lighting) has been completed.
- Verify recall 26V046000 (electrical system) has been completed.
FAQ
Is the 2025 Kia Sorento Hybrid reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2025 Kia Sorento Hybrid?
The most-reported component is engine, accounting for 49% of complaints on file.
How many recalls does the 2025 Kia Sorento Hybrid have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.