2021 Kia Sorento Hybrid
Only 21 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 21 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 21
- Recalls
- 2
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2021
Opened by NHTSA
Not enough data
Complaints per year
2021: 21 complaints
View as data table
| Year | Complaints |
|---|---|
| 2021 | 21 |
| 2022 | 12 |
| 2023 | 32 |
| 2024 | 6 |
| 2025 | 45 |
| 2026 | 2 |
Known problem areas
Only 21 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Engine
10 of 21 total reports mention: engine.
Show complaint excerpts
For a few days ( especially if is a HOT day (over 80F) ) my 2021 Kia Sorento Hybrid with 15,421 miles on it displays a "Refill Inverter Coolant" message. I checked the coolant level and is OK.
NHTSA ODI report, 2024-06-09
We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed.
NHTSA ODI report, 2022-02-18
Also filed under Electrical system
Electrical system
10 of 21 total reports mention: electrical system, most commonly citing software.
Show complaint excerpts
I have a â21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive.
NHTSA ODI report, 2022-04-29
Fuel/propulsion system
2 of 21 total reports mention: fuel/propulsion system.
Trailer hitches
1 of 21 total reports mentions: trailer hitches.
Safety timeline
2 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2022-08-17Seat belts22V447000 Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-07-27Trailer hitches22V703000 Kia America, Inc.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.
Buy-smart checklist
2021 Kia Sorento Hybrid — pre-purchase inspection
Inspect
- Engine: 10 reports on file for this year.
- Electrical system: 10 reports on file for this year.
- Fuel/propulsion system: 2 reports on file for this year.
Verify these recalls were completed
- Recall 22V447000 · Seat belts
- Recall 22V703000 · Trailer hitches
FAQ
- Is the 2021 Kia Sorento Hybrid reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2021 Kia Sorento Hybrid?
- The most-reported component is engine, accounting for 48% of complaints on file.
- How many recalls does the 2021 Kia Sorento Hybrid have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.