2023 Kia Niro Phev
Only 6 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 6 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2018 | 13 |
| 2019 | 26 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 12 |
| 2023 | 6 |
| 2024 | 3 |
| 2025 | 2 |
KNOWN PROBLEM AREAS
Only 6 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
2 of 6 total reports mention: power train.
Show complaint excerpts
The contact owns a 2023 Kia Niro. The contact stated that while attempting to shift into drive (D), the transmission failed to shift to the intended gear. The contact stated that the failure was intermittent.
NHTSA ODI report, 20230613
1 of 6 total reports mentions: vehicle speed control.
1 of 6 total reports mentions: lane departure.
1 of 6 total reports mentions: forward collision avoidance.
Show complaint excerpts
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
NHTSA ODI report, 20250627
1 of 6 total reports mentions: forward collision avoidance.
Show complaint excerpts
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
NHTSA ODI report, 20250627
SAFETY TIMELINE
Kia America, Inc.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Campaign 23V298000 — check if this car was fixed
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025.
Campaign 25V024000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Kia Niro Phev — pre-purchase inspection
- Test/inspect for power train issues (2 reports on file for this year).
- Test/inspect for vehicle speed control issues (1 reports on file for this year).
- Test/inspect for lane departure issues (1 reports on file for this year).
- Verify recall 23V298000 (electrical system) has been completed.
- Verify recall 25V024000 (electrical system, seats) has been completed.
FAQ
Is the 2023 Kia Niro Phev reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Kia Niro Phev?
The most-reported component is power train, accounting for 33% of complaints on file.
How many recalls does the 2023 Kia Niro Phev have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.