2020 Jeep Wrangler
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1984 | 0 |
| 1985 | 0 |
| 1986 | 1 |
| 1987 | 38 |
| 1988 | 50 |
| 1989 | 62 |
| 1990 | 79 |
| 1991 | 76 |
| 1992 | 77 |
| 1993 | 108 |
| 1994 | 151 |
| 1995 | 202 |
| 1996 | 2 |
| 1997 | 401 |
| 1998 | 265 |
| 1999 | 213 |
| 2000 | 251 |
| 2001 | 170 |
| 2002 | 108 |
| 2003 | 98 |
| 2004 | 192 |
| 2005 | 649 |
| 2006 | 730 |
| 2007 | 555 |
| 2008 | 872 |
| 2009 | 368 |
| 2010 | 684 |
| 2011 | 481 |
| 2012 | 829 |
| 2013 | 646 |
| 2014 | 647 |
| 2015 | 453 |
| 2016 | 451 |
| 2017 | 304 |
| 2018 | 1789 |
| 2019 | 721 |
| 2020 | 592 |
| 2021 | 884 |
| 2022 | 369 |
| 2023 | 330 |
| 2024 | 638 |
| 2025 | 56 |
| 2026 | 6 |
KNOWN PROBLEM AREAS
40% of complaints: steering — 235 distinct reports on file.
CRASH INJURY27% of complaints: electrical system — 161 distinct reports on file.
CRASH FIRE INJURY8% of complaints: suspension — 49 distinct reports on file.
CRASH8% of complaints: engine — 49 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire.
NHTSA ODI report, 20240718
AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM.
NHTSA ODI report, 20200224
8% of complaints: power train — 45 distinct reports on file.
CRASH FIRESAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Remedy: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 20V042000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.
Campaign 20V191000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 20V124000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the...
Campaign 21V028000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Remedy: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140.
Campaign 21V665000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 — check if this car was fixed
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 23V191000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 22V767000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403.
Campaign 23V116000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024.
Campaign 24V676000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403.
Campaign 24V652000 — check if this car was fixed
Instrument Panel Cluster (IPC) Failure
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.
Campaign 25V741000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Jeep Wrangler — pre-purchase inspection
- Test/inspect for steering issues (235 reports on file for this year).
- Test/inspect for electrical system issues (161 reports on file for this year).
- Test/inspect for suspension issues (49 reports on file for this year).
- Verify recall 20V042000 (suspension) has been completed.
- Verify recall 20V191000 (back over prevention) has been completed.
- Verify recall 20V124000 (power train) has been completed.
- Verify recall 21V028000 (power train) has been completed.
- Verify recall 21V665000 (fuel system, gasoline) has been completed.
- Verify recall 22V638000 (back over prevention) has been completed.
- Verify recall 23V191000 (structure) has been completed.
- Verify recall 22V767000 (engine, fuel system, gasoline) has been completed.
- Verify recall 23V116000 (power train) has been completed.
- Verify recall 24V676000 (back over prevention, exterior lighting) has been completed.
- Verify recall 24V652000 (electrical system) has been completed.
- Verify recall 25V741000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
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FAQ
Is the 2020 Jeep Wrangler reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Jeep Wrangler is rated "worse than typical".
What are the most common problems with the 2020 Jeep Wrangler?
The most-reported component is steering, accounting for 40% of complaints on file.
How many recalls does the 2020 Jeep Wrangler have?
12 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.