2004 Jeep Liberty

◆ Worse than typical
2004 Jeep Liberty
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
1,101
Recalls
13

Campaigns on file for 2004

Investigations
5

Opened by NHTSA

Top problem
Suspension

43% of complaints

Complaints per year

2000: 6 complaints 2000 2001: 10 complaints 2002: 1,808 complaints 2002 2003: 1,351 complaints 2004: 1,101 complaints 2004 1,101 2005: 1,118 complaints 2006: 1,372 complaints 2006 2007: 703 complaints 2008: 541 complaints 2008 2009: 108 complaints 2010: 197 complaints 2010 2011: 181 complaints 2012: 385 complaints 2012
2000: 6 complaints 2000 2001: 10 complaints 2001 2002: 1,808 complaints 2002 2003: 1,351 complaints 2003 2004: 1,101 complaints 2004 1,101 2005: 1,118 complaints 2005 2006: 1,372 complaints 2006 2007: 703 complaints 2007 2008: 541 complaints 2008 2009: 108 complaints 2009 2010: 197 complaints 2010 2011: 181 complaints 2011 2012: 385 complaints 2012
2000: 6 complaints 2000 2001: 10 complaints 2001 2002: 1,808 complaints 2002 2003: 1,351 complaints 2003 2004: 1,101 complaints 2004 1,101 2005: 1,118 complaints 2005 2006: 1,372 complaints 2006 2007: 703 complaints 2007 2008: 541 complaints 2008 2009: 108 complaints 2009 2010: 197 complaints 2010 2011: 181 complaints 2011 2012: 385 complaints 2012

2004: 1,101 complaints

View as data table
YearComplaints
20006
200110
20021,808
20031,351
20041,101
20051,118
20061,372
2007703
2008541
2009108
2010197
2011181
2012385

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Suspension

43% · 472 reports

Most commonly citing lower ball joint and upper ball joint.

CRASHFIREINJURY
Show complaint excerpts

On February 21ST 2012 I was driving to work. I lost complete control of my vehicle and went down a steep ditch and crashed into a tree. My air bag did not deploy. My vehicle was declared a total loss.

NHTSA ODI report, 2012-04-05

Also filed under Air bags

Original right side lower ball joint broke at 59,000 miles.

NHTSA ODI report, 2026-09-30

The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension).

NHTSA ODI report, 2023-09-19

Also filed under Structure

Structure

12% · 128 reports

Most commonly citing body and underbody shields.

CRASHFIREINJURY

Visibility

10% · 108 reports

Most commonly citing power window devices and controls and glass, side/rear.

FIREINJURY

Fuel system, gasoline

9% · 94 reports

Most commonly citing tank assembly and mounting.

CRASHFIREINJURYDEATH

Fuel/propulsion system

8% · 93 reports
CRASHFIREINJURY

Safety timeline

13 recalls · 5 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2004Complaint volume 1,101 complaints filed for this model year.
  2. R
    2004-03-01Equipment04V048000 On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.

    Remedy: Owners will be provided with a corrected tire certification label. Owner notification began on March 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

  3. R
    2004-05-10Latches/locks/linkages04V111000 On some sport utility vehicles, certain remote keyless entry (Rke) input may cause the body control module (Bcm) software to actuate the door lock motors continuously.

    Remedy: Dealers will inspect and replace, as necessary, the door latch assemblies and the bcm software will be updated. Owner notification began on May 10, 2004. Owners should contact daimlerchrysler at…

  4. R
    2004-07-19Engine and engine cooling04V337000 On certain sport utility vehicles equipped with 3.7L engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses.

    Remedy: Dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. Owner notification began on July 19, 2004. Owners can contact…

  5. I
    2006-01-06Preliminary evaluationClosed 2006-05-31 Front suspension ball joint separation
  6. R
    2006-04-03Exterior lighting06E026000 Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. Some combination lamps that are not equipped with amber…

    Remedy: Pro-a motors will notify owners and offer to repurchase the lamps. The recall began on April 3, 2006. Owners may contact pro-a motors at 323-838-2988.

  7. I
    2006-05-31Engineering analysisClosed 2006-08-24 Front suspension ball joint separation
  8. R
    2006-07-01Exterior lighting06E049000 Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. Some combination lamps that are…

    Remedy: Ck motorsport will notify owners and replace the noncompliant lamps free of charge. The recall began on July 1, 2006. Owners may contact ck motorsport at 1-909-610-7211.

  9. R
    2006-07-31Exterior lighting06E065000 Certain aj motorsport combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the…

    Remedy: Aj motorsport will notify owners and offer reimbursement for the lamps. The recall began on July 31, 2006. Owners may contact aj motorsport at 626-618-2026.

  10. R
    2006-09-11Suspension06V288000 On certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this condition, the ball joint may eventually…

    Remedy: Dealers will replace the front lower ball joints free of charge. The recall began on September 11, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.

  11. R
    2009-05-11Exterior lighting09E012000 Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to…

    Remedy: Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on May 11, 2009. Owners may contact sabersport at 1-909-598-7589.

  12. R
    2009-10-15Suspension09E039000 Rock krawler is recalling 44 performance suspension systems sold as aftermarket equipment for use on the vehicle listed above. These suspension systems were produced with grade 2 carriage bolts…

    Remedy: Rock krawler will notify owners and provide a free remedy. The safety recall began on October 15. 2008. All the affected untits have been remedied. Owners may contact rock krawler at…

  13. I
    2011-04-18Preliminary evaluationClosed 2011-09-15 Rear Suspension Control Arm Failure
  14. I
    2011-09-15Engineering analysisClosed 2012-03-14 Rear Suspension Control Arm Failure
  15. R
    2012-03-26Suspension12V085000 In June 2012, Chrysler expanded this recall to include model year 2006 and 2007 Jeep Liberty vehicles, representing an additional 137,176 vehicles. This recall now concerns certain my 2004-2007…

    Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana…

  16. I
    2012-06-12Engineering analysisClosed 2014-11-14 Crash Related Fuel Tank Fires
  17. R
    2012-10-26Suspension12E047000 Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements…

    Remedy: Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken…

  18. R
    2014-08-01Fuel system, gasoline, structure13V252000 Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage…

    Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will…

  19. R
    2018-06-26Suspension18V278000 Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.

    Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38.

Buy-smart checklist

2004 Jeep Liberty — pre-purchase inspection

Inspect

  • Suspension: 472 reports on file for this year.
  • Structure: 128 reports on file for this year.
  • Visibility: 108 reports on file for this year.

Verify these recalls were completed

  • Recall 04V048000 · Equipment
  • Recall 04V111000 · Latches/locks/linkages
  • Recall 04V337000 · Engine and engine cooling
  • Recall 06E026000 · Exterior lighting
  • Recall 06E049000 · Exterior lighting
  • Recall 06E065000 · Exterior lighting
  • Recall 06V288000 · Suspension
  • Recall 09E012000 · Exterior lighting
  • Recall 09E039000 · Suspension
  • Recall 12V085000 · Suspension
  • Recall 12E047000 · Suspension
  • Recall 13V252000 · Fuel system, gasoline, structure
  • Recall 18V278000 · Suspension

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2004 Jeep Liberty reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Jeep Liberty is rated "worse than typical".
What are the most common problems with the 2004 Jeep Liberty?
The most-reported component is suspension, accounting for 43% of complaints on file.
How many recalls does the 2004 Jeep Liberty have?
13 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.