2023 Jeep Grand Cherokee 4XE
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 95
- Recalls
- 3
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2023
None on file
49% of complaints
Complaints per year
2023: 95 complaints
View as data table
| Year | Complaints |
|---|---|
| 2022 | 147 |
| 2023 | 95 |
| 2024 | 22 |
| 2025 | 2 |
| 2026 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
49% · 47 reportsShow complaint excerpts
Since leasing my 2023 Jeep Grand Cherokee 4xe in July 2023, Iâve encountered severe and ongoing safety, quality, and performance issues that remain unresolved despite multiple service visits and direct contact with Chrysler customer care.
NHTSA ODI report, 2025-02-21
On 10/10/2024, my Jeep Grand Cherokee 4xe (hybrid) had a battery fire at my home.
NHTSA ODI report, 2024-10-30
Also filed under Fuel/propulsion system
Accelerating onto hwy and vehicle jerks then flashes âservice hybrid systemâ and âbattery lowâ (as in the vehicle battery not electric mode charge.
NHTSA ODI report, 2023-03-23
Also filed under Engine
Engine
23% · 22 reportsPower train
16% · 15 reportsShow complaint excerpts
On February 23rd 2023 I picked up my new 2023 Jeep Grand Cherokee 4xe from conway Jeep in South Carolina . On the way home I noticed my foot kept slipping off the accelerator pedal and wasn't sure what was causing it.
NHTSA ODI report, 2023-03-03
Fuel/propulsion system
13% · 12 reportsSteering
11% · 10 reportsSafety timeline
3 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2024-12-16Electrical system24V720000 Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed.
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2026-05-08Engine25V766000 Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available.
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Date not on fileSuspension26V562000 Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026.
Buy-smart checklist
2023 Jeep Grand Cherokee 4XE — pre-purchase inspection
Inspect
- Electrical system: 47 reports on file for this year.
- Engine: 22 reports on file for this year.
- Power train: 15 reports on file for this year.
Verify these recalls were completed
- Recall 26V562000 · Suspension
- Recall 24V720000 · Electrical system
- Recall 25V766000 · Engine
FAQ
- Is the 2023 Jeep Grand Cherokee 4XE reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?
- The most-reported component is electrical system, accounting for 49% of complaints on file.
- How many recalls does the 2023 Jeep Grand Cherokee 4XE have?
- 3 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.