2023 Jeep Grand Cherokee 4XE
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2022 | 147 |
| 2023 | 95 |
| 2024 | 22 |
| 2025 | 2 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
49% of complaints: electrical system — 47 distinct reports on file.
FIRE INJURYShow complaint excerpts
Since leasing my 2023 Jeep Grand Cherokee 4xe in July 2023, Iâve encountered severe and ongoing safety, quality, and performance issues that remain unresolved despite multiple service visits and direct contact with Chrysler customer care.
NHTSA ODI report, 20250221
On 10/10/2024, my Jeep Grand Cherokee 4xe (hybrid) had a battery fire at my home.
NHTSA ODI report, 20241030
Also filed under FUEL/PROPULSION SYSTEM
Accelerating onto hwy and vehicle jerks then flashes âservice hybrid systemâ and âbattery lowâ (as in the vehicle battery not electric mode charge.
NHTSA ODI report, 20230323
Also filed under ENGINE
23% of complaints: engine — 22 distinct reports on file.
FIRE16% of complaints: power train — 15 distinct reports on file.
Show complaint excerpts
On February 23rd 2023 I picked up my new 2023 Jeep Grand Cherokee 4xe from conway Jeep in South Carolina . On the way home I noticed my foot kept slipping off the accelerator pedal and wasn't sure what was causing it.
NHTSA ODI report, 20230303
13% of complaints: fuel/propulsion system — 12 distinct reports on file.
FIRE11% of complaints: steering — 10 distinct reports on file.
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed.
Campaign 24V720000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available.
Campaign 25V766000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026.
Campaign 26V562000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Jeep Grand Cherokee 4XE — pre-purchase inspection
- Test/inspect for electrical system issues (47 reports on file for this year).
- Test/inspect for engine issues (22 reports on file for this year).
- Test/inspect for power train issues (15 reports on file for this year).
- Verify recall 26V562000 (suspension) has been completed.
- Verify recall 24V720000 (electrical system) has been completed.
- Verify recall 25V766000 (engine) has been completed.
FAQ
Is the 2023 Jeep Grand Cherokee 4XE reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?
The most-reported component is electrical system, accounting for 49% of complaints on file.
How many recalls does the 2023 Jeep Grand Cherokee 4XE have?
3 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.