2020 Jaguar I-Pace
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2019 | 148 |
| 2020 | 56 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 20 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
77% of complaints: electrical system — 43 distinct reports on file, most commonly citing 12v/24v/48v battery.
FIREShow complaint excerpts
i WAS AT A CHARGING PLACE EVGO I WAS NOT PLUGED IN AND CHARGED TO 80% THE CAR WAS NOT ON AND I WAS IN FRONT SEAT TALKING TO A FRIEND WE HEARD A BIG POP AND THEN SAW WHITE/ GRAY SMOKE COMING FROM UNDERSIDE OF THE CAR WHERE THE BATTERY IS WE...
NHTSA ODI report, 20260725
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles.
NHTSA ODI report, 20260908
Also filed under SERVICE BRAKES
Tracking battery default
NHTSA ODI report, 20260726
Also filed under ENGINE
14% of complaints: engine — 8 distinct reports on file.
13% of complaints: fuel/propulsion system — 7 distinct reports on file.
9% of complaints: service brakes — 5 distinct reports on file.
CRASHShow complaint excerpts
I was exiting a parking spot and I had my foot on the brake to start the vehicle and again to put the car in reverse. I backed out of my parking spot and turned 90 degrees to exit the parking lot.
NHTSA ODI report, 20240212
9% of complaints: forward collision avoidance — 5 distinct reports on file, most commonly citing automatic emergency braking and warnings.
SAFETY TIMELINE
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates.
Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Campaign 19V351000 — check if this car was fixed
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Remedy: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Campaign 20V082000 — check if this car was fixed
Pedestrian alert sounds
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update.
Campaign 23V369000 — check if this car was fixed
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed.
Campaign 23V709000 — check if this car was fixed
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827.
Campaign 24V086000 — check if this car was fixed
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer.
Campaign 24V085000 — check if this car was fixed
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484.
Campaign 24V183000 — check if this car was fixed
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Remedy: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete.
Campaign 26V067000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Jaguar I-Pace — pre-purchase inspection
- Test/inspect for electrical system issues (43 reports on file for this year).
- Test/inspect for engine issues (8 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (7 reports on file for this year).
- Verify recall 26V067000 (electrical system) has been completed.
- Verify recall 19V351000 (service brakes) has been completed.
- Verify recall 20V082000 (seats) has been completed.
- Verify recall 23V369000 (electrical system) has been completed.
- Verify recall 23V709000 (electrical system) has been completed.
- Verify recall 24V086000 (electrical system) has been completed.
- Verify recall 24V085000 (electrical system) has been completed.
- Verify recall 24V183000 (electrical system) has been completed.
FAQ
Is the 2020 Jaguar I-Pace reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Jaguar I-Pace?
The most-reported component is electrical system, accounting for 77% of complaints on file.
How many recalls does the 2020 Jaguar I-Pace have?
8 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.