2020 Infiniti QX80
Only 6 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 6 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2014 | 21 |
| 2015 | 18 |
| 2016 | 14 |
| 2017 | 17 |
| 2018 | 9 |
| 2019 | 20 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 8 |
| 2026 | 4 |
| 2027 | 3 |
KNOWN PROBLEM AREAS
Only 6 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 6 total reports mention: forward collision avoidance, most commonly citing automatic emergency braking and warnings.
Show complaint excerpts
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes.
NHTSA ODI report, 20240410
Also filed under SERVICE BRAKES
Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle.
NHTSA ODI report, 20220503
1 of 6 total reports mentions: visibility/wiper.
1 of 6 total reports mentions: vehicle speed control.
Show complaint excerpts
THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE.
NHTSA ODI report, 20200705
1 of 6 total reports mentions: service brakes.
1 of 6 total reports mentions: fuel system, gasoline.
Show complaint excerpts
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20220104
SAFETY TIMELINE
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2.
Campaign 21V373000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Infiniti QX80 — pre-purchase inspection
- Test/inspect for forward collision avoidance issues (3 reports on file for this year).
- Test/inspect for visibility/wiper issues (1 reports on file for this year).
- Test/inspect for vehicle speed control issues (1 reports on file for this year).
- Verify recall 21V373000 (fuel system, gasoline) has been completed.
FAQ
Is the 2020 Infiniti QX80 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Infiniti QX80?
The most-reported component is forward collision avoidance, accounting for 50% of complaints on file.
How many recalls does the 2020 Infiniti QX80 have?
1 recall on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.