2020 Infiniti QX50

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2020 Infiniti QX50
RENDERED 2026-11-01T12:57:06.122Z

Not enough comparison years on file yet for a fair verdict.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
32
Recalls
2

Campaigns on file for 2020

Investigations
1

Opened by NHTSA

Top problem
Engine

53% of complaints

Complaints per year

2014: 2 complaints 2014 2015: 3 complaints 2016: 19 complaints 2016 2017: 13 complaints 2019: 144 complaints 2020: 32 complaints 2020 32 2021: 41 complaints 2022: 17 complaints 2023: 4 complaints 2023 2024: 4 complaints 2025: 1 complaint 2025
2014: 2 complaints 2014 2015: 3 complaints 2015 2016: 19 complaints 2016 2017: 13 complaints 2017 2019: 144 complaints 2019 2020: 32 complaints 2020 32 2021: 41 complaints 2021 2022: 17 complaints 2022 2023: 4 complaints 2023 2024: 4 complaints 2024 2025: 1 complaint 2025
2014: 2 complaints 2014 2015: 3 complaints 2015 2016: 19 complaints 2016 2017: 13 complaints 2017 2019: 144 complaints 2019 2020: 32 complaints 2020 32 2021: 41 complaints 2021 2022: 17 complaints 2022 2023: 4 complaints 2023 2024: 4 complaints 2024 2025: 1 complaint 2025

2020: 32 complaints

View as data table
YearComplaints
20142
20153
201619
201713
2019144
202032
202141
202217
20234
20244
20251

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine

53% · 17 reports
Show complaint excerpts

We received the federal recall information and took the vehicle to the nearest Infiniti dealer (96 miles away) on 9/2/26. Diagnostics were performed and were told that the car "passed" the inspection.

NHTSA ODI report, 2026-09-29

Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle.

NHTSA ODI report, 2026-09-02

Fuel smell coming from the vehicle when parkied in the garage. Has been check out twice. 1 st time Infiniti could not find any issue, but told me they were looking into it under engineering review.

NHTSA ODI report, 2021-03-08

Forward collision avoidance

28% · 9 reports

Most commonly citing automatic emergency braking and warnings.

Show complaint excerpts

Equipped with ProPILOT Assist and Intelligent Cruise Control inclusive of Lane Keep assist, traffic sign recognition, and Direct Adaptive Steering.

NHTSA ODI report, 2024-01-27

Also filed under Lane departure

Power train

13% · 4 reports

Engine and engine cooling

13% · 4 reports

Electrical system

13% · 4 reports
Show complaint excerpts

Car abruptly stalls while driving. Has occurred 3 times. Dramatically increasing a chance of collision. Navigation always gets me lost. Navigation and other screen goes black and restarts while driving.

NHTSA ODI report, 2020-10-28

Safety timeline

2 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2021-03-17Equipment, tires21V025000 Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible.

    Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200.

  2. I
    2023-12-13Preliminary evaluationClosed 2025-07-18 Complete loss of motive power due to engine failure
  3. R
    2026-01-26Engine and engine cooling25V437000 Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines.

    Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200.

Buy-smart checklist

2020 Infiniti QX50 — pre-purchase inspection

Inspect

  • Engine: 17 reports on file for this year.
  • Forward collision avoidance: 9 reports on file for this year.
  • Power train: 4 reports on file for this year.

Verify these recalls were completed

  • Recall 21V025000 · Equipment, tires
  • Recall 25V437000 · Engine and engine cooling

FAQ

Is the 2020 Infiniti QX50 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Infiniti QX50?
The most-reported component is engine, accounting for 53% of complaints on file.
How many recalls does the 2020 Infiniti QX50 have?
2 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.