2020 Infiniti QX50
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 32
- Recalls
- 2
- Investigations
- 1
- Top problem
- Engine
Campaigns on file for 2020
Opened by NHTSA
53% of complaints
Complaints per year
2020: 32 complaints
View as data table
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 19 |
| 2017 | 13 |
| 2019 | 144 |
| 2020 | 32 |
| 2021 | 41 |
| 2022 | 17 |
| 2023 | 4 |
| 2024 | 4 |
| 2025 | 1 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Engine
53% · 17 reportsShow complaint excerpts
We received the federal recall information and took the vehicle to the nearest Infiniti dealer (96 miles away) on 9/2/26. Diagnostics were performed and were told that the car "passed" the inspection.
NHTSA ODI report, 2026-09-29
Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle.
NHTSA ODI report, 2026-09-02
Fuel smell coming from the vehicle when parkied in the garage. Has been check out twice. 1 st time Infiniti could not find any issue, but told me they were looking into it under engineering review.
NHTSA ODI report, 2021-03-08
Forward collision avoidance
28% · 9 reportsMost commonly citing automatic emergency braking and warnings.
Show complaint excerpts
Equipped with ProPILOT Assist and Intelligent Cruise Control inclusive of Lane Keep assist, traffic sign recognition, and Direct Adaptive Steering.
NHTSA ODI report, 2024-01-27
Also filed under Lane departure
Power train
13% · 4 reportsEngine and engine cooling
13% · 4 reportsElectrical system
13% · 4 reportsShow complaint excerpts
Car abruptly stalls while driving. Has occurred 3 times. Dramatically increasing a chance of collision. Navigation always gets me lost. Navigation and other screen goes black and restarts while driving.
NHTSA ODI report, 2020-10-28
Safety timeline
2 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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R
2021-03-17Equipment, tires21V025000 Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible.
Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200.
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I
2023-12-13Preliminary evaluationClosed 2025-07-18 Complete loss of motive power due to engine failure
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R
2026-01-26Engine and engine cooling25V437000 Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200.
Buy-smart checklist
2020 Infiniti QX50 — pre-purchase inspection
Inspect
- Engine: 17 reports on file for this year.
- Forward collision avoidance: 9 reports on file for this year.
- Power train: 4 reports on file for this year.
Verify these recalls were completed
- Recall 21V025000 · Equipment, tires
- Recall 25V437000 · Engine and engine cooling
FAQ
- Is the 2020 Infiniti QX50 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Infiniti QX50?
- The most-reported component is engine, accounting for 53% of complaints on file.
- How many recalls does the 2020 Infiniti QX50 have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.