2020 Hyundai Kona Electric
Only 27 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 27 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2019 | 54 |
| 2020 | 27 |
| 2021 | 26 |
| 2022 | 20 |
| 2023 | 5 |
| 2024 | 15 |
| 2025 | 1 |
KNOWN PROBLEM AREAS
Only 27 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
16 of 27 total reports mention: electrical system.
Show complaint excerpts
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT DISCOVERED ONLINE THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL NUMBER: 20V630000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE.
NHTSA ODI report, 20201022
THERE IS A RECALL ON POSSIBLE BATTERY EXPLOSION AND THERE IS NO CURRENT REPLACEMENT POLICY OR REPLACEMENT SCHEDULE.
NHTSA ODI report, 20201020
5 of 27 total reports mention: service brakes.
Show complaint excerpts
DRIVING DURING RUSH HOUR ON INTERSTATE IN AN URBAN AREA. CARS IN FRONT SLOWED RAPIDLY, APPLIED BRAKES TO SLOW DOWN, DID SO SUCCESSFULLY.
NHTSA ODI report, 20200213
3 of 27 total reports mention: power train.
3 of 27 total reports mention: forward collision avoidance.
CRASHShow complaint excerpts
My wife was pulling into a parking place at Home Depot when the car suddenly accelerated, jumped the curb & hit a tree on the sidewalk. It did significant damage to the front bumper of the car but the airbags did not deploy & my wife was not hurt.
NHTSA ODI report, 20250617
3 of 27 total reports mention: forward collision avoidance.
SAFETY TIMELINE
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Remedy: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge.
Campaign 20V630000 — check if this car was fixed
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles.
Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Campaign 20V748000 — check if this car was fixed
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete.
Campaign 21V127000 — check if this car was fixed
Pedestrian alert sounds
BUY-SMART CHECKLIST
2020 Hyundai Kona Electric — pre-purchase inspection
- Test/inspect for electrical system issues (16 reports on file for this year).
- Test/inspect for service brakes issues (5 reports on file for this year).
- Test/inspect for power train issues (3 reports on file for this year).
- Verify recall 20V630000 (electrical system) has been completed.
- Verify recall 20V748000 (service brakes, hydraulic) has been completed.
- Verify recall 21V127000 (electrical system) has been completed.
FAQ
Is the 2020 Hyundai Kona Electric reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Hyundai Kona Electric?
The most-reported component is electrical system, accounting for 59% of complaints on file.
How many recalls does the 2020 Hyundai Kona Electric have?
3 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.