2023 Hyundai Ioniq 5
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 387
- Recalls
- 4
- Investigations
- 1
- Top problem
- Electrical system
Campaigns on file for 2023
Opened by NHTSA
71% of complaints
Complaints per year
2023: 387 complaints
View as data table
| Year | Complaints |
|---|---|
| 2022 | 407 |
| 2023 | 387 |
| 2024 | 224 |
| 2025 | 297 |
| 2026 | 24 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
71% · 274 reportsMost commonly citing sensors and 12v/24v/48v battery.
Show complaint excerpts
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred.
NHTSA ODI report, 2026-09-28
Also filed under Service brakes and vehicle speed control
Intermittent Electrical / Brake failure . Put vehicle in reverse . Brakes failed to stop vehicle . Vehicle has had electrical issues before . Waring lights came on for steering and tire pressure in the past .
NHTSA ODI report, 2023-12-19
Also filed under Back over prevention and service brakes
ICCU failure. Car went into limp mode then towed to dealership.
NHTSA ODI report, 2026-09-04
Power train
19% · 72 reportsFuel/propulsion system
17% · 67 reportsShow complaint excerpts
We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety.
NHTSA ODI report, 2026-08-05
Engine
10% · 37 reportsForward collision avoidance
8% · 31 reportsMost commonly citing automatic emergency braking and adaptive cruise control.
Safety timeline
4 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2023-06-08Preliminary evaluationClosed 2024-04-17 Loss of Motive Power
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2024-03-29Power train24V065000 Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
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2024-04-22Electrical system24V204000 Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary.
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2024-12-20Electrical system24V868000 Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024.
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Date not on fileElectrical system26V432000 Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge.
Buy-smart checklist
2023 Hyundai Ioniq 5 — pre-purchase inspection
Inspect
- Electrical system: 274 reports on file for this year.
- Power train: 72 reports on file for this year.
- Fuel/propulsion system: 67 reports on file for this year.
Verify these recalls were completed
- Recall 26V432000 · Electrical system
- Recall 24V065000 · Power train
- Recall 24V204000 · Electrical system
- Recall 24V868000 · Electrical system
FAQ
- Is the 2023 Hyundai Ioniq 5 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Hyundai Ioniq 5?
- The most-reported component is electrical system, accounting for 71% of complaints on file.
- How many recalls does the 2023 Hyundai Ioniq 5 have?
- 4 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.