2020 Honda Insight
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 31
- Recalls
- 6
- Investigations
- 3
- Top problem
- Forward collision avoidance
Campaigns on file for 2020
Opened by NHTSA
42% of complaints
Complaints per year
2020: 31 complaints
View as data table
| Year | Complaints |
|---|---|
| 2000 | 24 |
| 2001 | 15 |
| 2002 | 12 |
| 2003 | 3 |
| 2004 | 2 |
| 2005 | 2 |
| 2006 | 2 |
| 2010 | 119 |
| 2011 | 41 |
| 2012 | 59 |
| 2013 | 45 |
| 2014 | 5 |
| 2019 | 100 |
| 2020 | 31 |
| 2021 | 25 |
| 2022 | 33 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
42% · 13 reportsMost commonly citing automatic emergency braking and warnings.
Show complaint excerpts
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space.
NHTSA ODI report, 2026-06-30
I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks.
NHTSA ODI report, 2026-08-02
Electrical system
23% · 7 reportsPower train
16% · 5 reportsShow complaint excerpts
I believe the tire, wheel or suspension system failed while driving on the highway, causing me to hit my head on the driver's window and lose cosciousness.
NHTSA ODI report, 2023-03-05
Also filed under Wheels
Engine
13% · 4 reportsService brakes
13% · 4 reportsMost commonly citing hydraulic.
Safety timeline
6 recalls · 3 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-07-22Fuel system, gasoline20V314000 Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
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2021-02-12Electrical system20V798000 Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
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2021-02-22Back over prevention, electrical system, exterior lighting, visibility, visibility/wiper20V771000 Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles.
Remedy: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
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2021-05-18Fuel system, gasoline21V215000 Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type...
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2024-03-07Preliminary evaluationClosed 2025-01-17 Inadvertent Automatic Emergency Braking
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2024-03-29Fuel system, gasoline23V858000 Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020...
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.
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2025-01-17Engineering analysisOpen Inadvertent Automatic Emergency Braking
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2026-07-06Air bags26V332000 Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021...
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138.
Buy-smart checklist
2020 Honda Insight — pre-purchase inspection
Inspect
- Forward collision avoidance: 13 reports on file for this year.
- Electrical system: 7 reports on file for this year.
- Power train: 5 reports on file for this year.
Verify these recalls were completed
- Recall 20V314000 · Fuel system, gasoline
- Recall 20V798000 · Electrical system
- Recall 20V771000 · Back over prevention, electrical system, exterior lighting, visibility, visibility/wiper
- Recall 21V215000 · Fuel system, gasoline
- Recall 23V858000 · Fuel system, gasoline
- Recall 26V332000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2020 Honda Insight reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Honda Insight is rated "better than typical".
- What are the most common problems with the 2020 Honda Insight?
- The most-reported component is forward collision avoidance, accounting for 42% of complaints on file.
- How many recalls does the 2020 Honda Insight have?
- 6 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.