2002 GMC Envoy

◆ Worse than typical
2002 GMC Envoy
BUILT 2026-10-10

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
487
Recalls
14

Campaigns on file for 2002

Investigations
11

Opened by NHTSA

Top problem
Engine and engine cooling

18% of complaints

Complaints per year

1995: 1 complaint 1995 1996: 2 complaints 1997: 1 complaint 1997 1998: 19 complaints 1999: 9 complaints 1999 2000: 22 complaints 2001: 5 complaints 2002: 487 complaints 2002 487 2003: 393 complaints 2004: 367 complaints 2005: 488 complaints 2005 2006: 352 complaints 2007: 219 complaints 2007 2008: 77 complaints 2009: 17 complaints 2009
1995: 1 complaint 1995 1996: 2 complaints 1996 1997: 1 complaint 1997 1998: 19 complaints 1998 1999: 9 complaints 1999 2000: 22 complaints 2000 2001: 5 complaints 2001 2002: 487 complaints 2002 487 2003: 393 complaints 2003 2004: 367 complaints 2004 2005: 488 complaints 2005 2006: 352 complaints 2006 2007: 219 complaints 2007 2008: 77 complaints 2008 2009: 17 complaints 2009
1995: 1 complaint 1995 1996: 2 complaints 1996 1997: 1 complaint 1997 1998: 19 complaints 1998 1999: 9 complaints 1999 2000: 22 complaints 2000 2001: 5 complaints 2001 2002: 487 complaints 2002 487 2003: 393 complaints 2003 2004: 367 complaints 2004 2005: 488 complaints 2005 2006: 352 complaints 2006 2007: 219 complaints 2007 2008: 77 complaints 2008 2009: 17 complaints 2009

2002: 487 complaints

View as data table
YearComplaints
19951
19962
19971
199819
19999
200022
20015
2002487
2003393
2004367
2005488
2006352
2007219
200877
200917

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine and engine cooling

18% · 88 reports

Most commonly citing gasoline and engine.

FIRE

Power train

18% · 87 reports

Most commonly citing automatic transmission and transfer case (4-wheel drive).

CRASHFIREINJURY

Electrical system

15% · 72 reports

Most commonly citing interior/under dash and ignition.

CRASHFIREINJURY
Show complaint excerpts

Tl* the contact owns a 2002 GMC Envoy. The contact stated that after shutting down the engine, a fire started near the fuse box. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure.

NHTSA ODI report, 2014-06-18

2002 GMC Envoy, if you turn the heater controllers full hot you get 200 degree water running through the dash. Install a cd and the heat from the hot water plus laser in cd cause the disk to catch fire.

NHTSA ODI report, 2003-02-06

Recall 01V126000; while driving 60-65 MPH consumer lost control of vehicle, hit concrete median, and vehicle bounced off median and hit right guardrail. Also, vehicle caught on fire, fire department put out fire. Vehicle was totalled.

NHTSA ODI report, 2001-10-17

Also filed under Suspension

Visibility

10% · 50 reports

Most commonly citing rearview mirrors/devices and exterior.

CRASH

Air bags

8% · 41 reports

Most commonly citing frontal and side/window.

CRASHINJURYDEATH
Show complaint excerpts

I was on my way home on hwy/us 151 going approx.

NHTSA ODI report, 2019-02-14

Tl* the contact owns a 2002 GMC Envoy. The contact stated that while driving 45 MPH, a tire was on the road and the contact swerved to the left to avoid the object however, the power steering assist failed and the brakes failed to respond.

NHTSA ODI report, 2014-07-17

Also filed under Steering

While traveling at 70 MPH another vehicle was traveling east bound crossed consumers path unexpectantly, causing consumer to hit a tree. Consumer states none of the airbags deployed. Please provide any further information.

NHTSA ODI report, 2003-01-10

Safety timeline

14 recalls · 11 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2001-04-04Suspension01V126000 Vehicle description: sport utility vehicles. Under certain circumstances the front lower control arm brackets may fracture. This fracture could result in separation of the front lower control…

    Remedy: Dealers will replace the left and right front lower control arm brackets. Owner notification began by telephone on April 4, 2001. The followup letter to consumers was mailed May 3, 2001.…

  2. R
    2001-07-16Structure01V158000 Vehicle description: certain sport utility vehicles fail to comply with requirements of FMVSS No. 201, "Occupant protection in interior impacts." These vehicles have a console cover/armrest lid…

    Remedy: Dealers will replace the console latch mechanism and install a striker plate. Owner notification began July 16, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon…

  3. R
    2001-09-06Power train01V283000 Vehicle description: sport utility vehicles (4 wheel-drive). Some of these vehicles were built with a range shift collar in the transmission transfer case that contains cracks.

    Remedy: Dealers will replace the transfer cases and update the control module calibration. Owner notification began September 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed…

  4. R
    2001-11-06Power train01V334000 Vehicle description: sport utility vehicles equipped with 4-wheel drive. The calibration of the transfer case control module could cause insufficient high speed gear engagement.

    Remedy: Dealers will update the transfer case control module calibration to increase gear engagement. Owner notification began November 6, 2001. Owners who take their vehicles to an authorized dealer on…

  5. ▮
    2002Complaint volume 487 complaints filed for this model year.
  6. I
    2002-03-18Preliminary evaluationClosed 2002-10-03 Pincher/chafed wiring
  7. R
    2002-08-15Air bags02V222000 Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

    Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began August 15, 2002. Owners who take their vehicles to an authorized dealer…

  8. R
    2002-09-20Fuel system, gasoline02V121000 On certain sport utility vehicles, a fuel filter fitting can become disconnected. If this were to occur while attempting to start the engine, a no-start condition would result and fuel would be…

    Remedy: Dealers will replace the fuel filter quick connect retainers. Owner notification began September 20, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date…

  9. R
    2002-10-04Structure02V273000 Certain sport utility vehicles are missing welds on the rear floor plan.

    Remedy: Dealers will inspect the vehicle for missing welds. If missing welds are found, GM will exchange the vehicle for an equivalent vehicle or provide a refund of the purchase price. Owner notification…

  10. I
    2002-12-17Preliminary evaluationClosed 2003-04-09 2002 trailblazer/Envoy fuel tank leaks
  11. I
    2003-01-03Preliminary evaluationClosed 2003-05-06 Engine stall
  12. I
    2003-05-06Engineering analysisClosed 2004-06-18 Engine stall
  13. R
    2003-05-29Electrical system03V096000 Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standards No. 101, "Control location, identification, and illumination" And No. 208, "Occupant…

    Remedy: Dealers will reprogram the instrument panel cluster. Owner notification began May 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not…

  14. R
    2003-05-29Power train03V075000 Certain sport utility vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 114, "Theft protection." These vehicles are equipped with a mechanical override that…

    Remedy: Dealers will eliminate these conditions by disabling the overrides. Owner notification began on May 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date…

  15. R
    2003-08-20Equipment03V250000 Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 225, "Child restraint anchorage system." The owner's manual…

    Remedy: Owners will be provided with a supplement for their owner's manual. This supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on…

  16. I
    2003-09-17Preliminary evaluationClosed 2004-01-06 Windshield wiper failure
  17. I
    2004-01-06Engineering analysisClosed 2004-02-10 Windshield wiper failure
  18. R
    2004-06-24Seat belts04V201000 Certain light duty pickup trucks and sport utility vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 209, "Seat belt assemblies." One of the two sensors in the driver's and…

    Remedy: Dealers will inspect the driver and front passenger safety belt retractors, and replace them if necessary. Owner notification began on June 24, 2004. Owners should contact Chevrolet at…

  19. R
    2004-07-06Visibility04V046000 Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (Moisture sensitive wiper system), or have…

    Remedy: Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion…

  20. I
    2004-08-03Engineering analysisClosed 2004-11-04 Brake lamp failure
  21. R
    2004-08-19Engine and engine cooling04V289000 Some sport utility vehicles equipped with an electronically controlled air suspension (Ecas) have a condition in which the ecas may produce a brief electrical spike while the vehicle is operating.…

    Remedy: Dealers will install a wiring harness. The recall will begin on August 19, 2004. Owners should contact oldsmobile at 1-800-630-6537 or GMC at 1-866-996-9463.

  22. R
    2007-02-16Exterior lighting07E014000 Certain maxzone headlight assemblies, depo brand, p/no 335-1120L-as, sold for use as aftermarket equipment for the above listed passenger vehicles. During production the lamp housing shape deformed…

    Remedy: Maxzone will notify owners and offer reimbursement for any noncompliant headlights. The recall began on February 16, 2007. Owners may contact maxzone at 909-822-3288.

  23. I
    2007-03-12Preliminary evaluationClosed 2007-07-10 Fuel pump module leaks gasoline
  24. I
    2007-07-10Engineering analysisClosed 2008-08-28 Fuel pump module leaks gasoline
  25. I
    2008-02-28Recall queryClosed 2008-07-09 Hazard light switch failure
  26. I
    2017-04-24Recall queryClosed 2021-03-29 Loss of Headlights

Buy-smart checklist

2002 GMC Envoy — pre-purchase inspection

Inspect

  • Engine and engine cooling: 88 reports on file for this year.
  • Power train: 87 reports on file for this year.
  • Electrical system: 72 reports on file for this year.

Verify these recalls were completed

  • Recall 01V126000 · Suspension
  • Recall 01V158000 · Structure
  • Recall 01V283000 · Power train
  • Recall 01V334000 · Power train
  • Recall 02V222000 · Air bags
  • Recall 02V121000 · Fuel system, gasoline
  • Recall 02V273000 · Structure
  • Recall 03V096000 · Electrical system
  • Recall 03V075000 · Power train
  • Recall 03V250000 · Equipment
  • Recall 04V201000 · Seat belts
  • Recall 04V046000 · Visibility
  • Recall 04V289000 · Engine and engine cooling
  • Recall 07E014000 · Exterior lighting

Other years of this model

See all years ranked →

Best years2 years

Worst years1 year

FAQ

Is the 2002 GMC Envoy reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2002 GMC Envoy is rated "worse than typical".
What are the most common problems with the 2002 GMC Envoy?
The most-reported component is engine and engine cooling, accounting for 18% of complaints on file.
How many recalls does the 2002 GMC Envoy have?
14 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.