2020 GMC Acadia
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 428 |
| 2008 | 854 |
| 2009 | 331 |
| 2010 | 343 |
| 2011 | 269 |
| 2012 | 296 |
| 2013 | 135 |
| 2014 | 462 |
| 2015 | 243 |
| 2016 | 236 |
| 2017 | 702 |
| 2018 | 393 |
| 2019 | 383 |
| 2020 | 100 |
| 2021 | 149 |
| 2022 | 49 |
| 2023 | 42 |
| 2024 | 55 |
| 2025 | 63 |
| 2026 | 7 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
27% of complaints: electrical system — 27 distinct reports on file.
CRASHShow complaint excerpts
I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didnât work, my back up camera in and out . My braking and stability were on and off.
NHTSA ODI report, 20240703
Also filed under FORWARD COLLISION AVOIDANCE
26% of complaints: engine — 26 distinct reports on file.
Show complaint excerpts
Received a power steering reduced notice when starting the car, noticed shortly after driving the temperature gauge had not moved from its resting position. A few trips later it still had not moved and the check engine light came on.
NHTSA ODI report, 20260823
Also filed under STEERING and UNKNOWN OR OTHER
[Symptom & Safety Hazard] While driving my 2020 GMC Acadia 3.6L V6, the Driver Information Center displayed the warning: "Steering Assist Reduced, Drive With Care" (SARDWC).
NHTSA ODI report, 20260712
Also filed under STEERING
21% of complaints: power train — 21 distinct reports on file, most commonly citing floor shift.
19% of complaints: steering — 19 distinct reports on file, most commonly citing electric power assist system.
12% of complaints: forward collision avoidance — 12 distinct reports on file, most commonly citing automatic emergency braking and warnings.
CRASHSAFETY TIMELINE
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.
Campaign 20V446000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020.
Campaign 20V639000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer...
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020.
Campaign 20V668000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020.
Campaign 20V684000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado...
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
Campaign 21V115000 — check if this car was fixed
Rear-View Camera Failure
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
Campaign 22V709000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 GMC Acadia — pre-purchase inspection
- Test/inspect for electrical system issues (27 reports on file for this year).
- Test/inspect for engine issues (26 reports on file for this year).
- Test/inspect for power train issues (21 reports on file for this year).
- Verify recall 20V446000 (air bags) has been completed.
- Verify recall 20V639000 (fuel system, gasoline) has been completed.
- Verify recall 20V668000 (power train) has been completed.
- Verify recall 20V684000 (tires) has been completed.
- Verify recall 21V115000 (tires) has been completed.
- Verify recall 22V709000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 GMC Acadia reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 GMC Acadia is rated "better than typical".
What are the most common problems with the 2020 GMC Acadia?
The most-reported component is electrical system, accounting for 27% of complaints on file.
How many recalls does the 2020 GMC Acadia have?
6 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.