2021 Freightliner Business Class M2
Only 2 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 2 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2000 | 0 |
| 2001 | 0 |
| 2002 | 0 |
| 2003 | 1 |
| 2004 | 8 |
| 2005 | 7 |
| 2006 | 8 |
| 2007 | 4 |
| 2008 | 1 |
| 2009 | 2 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 4 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 4 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 8 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 2 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 2 total reports mentions: power train.
Show complaint excerpts
Meritor T-Case coating has failed internally. Coating has come off and is clogging the oil pump pick up tube. This can lead to catastrophic failure of the transfer case components.
NHTSA ODI report, 20230613
SAFETY TIMELINE
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy,...
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712.
Campaign 20V214000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail.
Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge.
Campaign 20V466000 — check if this car was fixed
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail.
Remedy: DTNA will notify owners, and dealers will inspect for adequate harness clearance and verify that the harness has not been damaged.
Campaign 20V527000 — check if this car was fixed
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles.
Remedy: DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712.
Campaign 20V660000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Custom Chassis MC, Business Class M2, Custom Chassis MBC Chassis, Custom Chassis S2 Chassis, Custom Chassis MT55 Chassis, and 2022 Custom Chassis Saf-T-Liner C2...
Remedy: DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened.
Campaign 20V807000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes...
Remedy: DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
Campaign 21V018000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western...
Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Campaign 21V256000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles.
Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
Campaign 21V326000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom...
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Campaign 21V369000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner M2 vehicles. The brake drum may contact the hub assembly, causing the brake drum to crack.
Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-920.
Campaign 22V118000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia...
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Campaign 22V919000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles.
Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Campaign 23V299000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western...
Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge.
Campaign 22V817000 — check if this car was fixed
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and...
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Campaign 25V760000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Freightliner Business Class M2 — pre-purchase inspection
- Test/inspect for power train issues (1 reports on file for this year).
- Verify recall 20V214000 (exterior lighting) has been completed.
- Verify recall 20V466000 (electrical system, engine) has been completed.
- Verify recall 20V527000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 20V660000 (suspension) has been completed.
- Verify recall 20V807000 (service brakes, hydraulic) has been completed.
- Verify recall 21V018000 (service brakes, hydraulic) has been completed.
- Verify recall 21V256000 (steering) has been completed.
- Verify recall 21V326000 (fuel system, diesel) has been completed.
- Verify recall 21V369000 (steering) has been completed.
- Verify recall 22V118000 (service brakes, air) has been completed.
- Verify recall 22V919000 (tires, wheels) has been completed.
- Verify recall 23V299000 (electronic stability control (esc)) has been completed.
- Verify recall 22V817000 (forward collision avoidance, service brakes, air) has been completed.
- Verify recall 25V760000 (suspension) has been completed.
FAQ
Is the 2021 Freightliner Business Class M2 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Freightliner Business Class M2?
The most-reported component is power train, accounting for 50% of complaints on file.
How many recalls does the 2021 Freightliner Business Class M2 have?
14 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.