2002 Ford Windstar
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,353
- Recalls
- 9
- Investigations
- 6
- Top problem
- Service brakes
Campaigns on file for 2002
Opened by NHTSA
48% of complaints
Complaints per year
2002: 1,353 complaints
View as data table
| Year | Complaints |
|---|---|
| 1985 | 5 |
| 1990 | 6 |
| 1991 | 3 |
| 1992 | 2 |
| 1993 | 11 |
| 1994 | 23 |
| 1995 | 3,328 |
| 1996 | 1,386 |
| 1997 | 192 |
| 1998 | 1,433 |
| 1999 | 1,522 |
| 2000 | 1,675 |
| 2001 | 1,686 |
| 2002 | 1,353 |
| 2003 | 1,510 |
| 2004 | 24 |
| 2005 | 1 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
48% · 654 reportsMost commonly citing hydraulic and electric.
Show complaint excerpts
Neighbor came by early and told me the brake lights were on. I went out to inspect but didn't see them on. Got in the car an hour later and noticed smoke and horrible "Electrical" Smell.
NHTSA ODI report, 2012-10-02
Suspension
21% · 282 reportsMost commonly citing rear and non-powered axle assembly.
Show complaint excerpts
Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked...
NHTSA ODI report, 2025-05-13
Also filed under Structure
Tl* the contact owns a 2002 Ford Windstar. While driving 35 MPH, the contact heard a crunching sound and noticed smoke coming from under the vehicle. An odor of burning rubber was also present.
NHTSA ODI report, 2018-05-03
Tl* the contact owns a 2002 Ford Windstar. The contact stated that the vehicle was repaired per an unknown recall pertaining to the axle in 2011. Seven years later, while driving 25 MPH, the contact heard a loud abnormal bumping noise.
NHTSA ODI report, 2018-02-23
Electrical system
20% · 265 reportsMost commonly citing instrument cluster/panel and wiring.
Show complaint excerpts
Front impact on passenger side, 1 minute after impact vehicle bursted into flames. Unknown speed. No injuries, vehicle was totalled.*ak fire looks as if it started from the top of the engine.
NHTSA ODI report, 2002-07-11
Vehicle speed control
11% · 147 reportsMost commonly citing cruise control and accelerator pedal.
Structure
8% · 104 reportsMost commonly citing frame and members and body.
Safety timeline
9 recalls · 6 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2003-11-21Seats03V459000 Certain minivans fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 225, "Child restraint anchorage system." During testing, a third row bench floor-to-seat latch…
Remedy: Dealers will replace the seat-to-floor latches on the second and third row of seats. Owner notification began on November 21, 2003. Owners should contact Ford at 1-800-392-3673.
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2004-03-03Preliminary evaluationClosed 2004-07-01 Power sliding door opening
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2006-08-04Fuel system, gasoline06E056000 Certain aftermarket fuel filters sold under the purolator brand name, p/n F65277, shipped from January 16 through June 2, 2006, for use on the above listed passenger vehicles. Due to incorrect…
Remedy: Ufi will notify owners and replace the filters free of charge. The recall began on August 4, 2006. Owners may contact ufi filters USA at 800-230-5876.
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2008-05-13Preliminary evaluationClosed 2008-09-17 Engine compartment fires
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2008-09-17Engineering analysisClosed 2009-10-14 Engine compartment fires
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2009-10-27Vehicle speed control09V399000 Ford is recalling model years 1995-2003 Windstar, 2000-2003 Excursion diesel, 1993-1997 and 1999-2003 F-250 SD through f-550 sd diesel, 1992-2003 E-150 through e-550, 1995-2002 Explorer, 1997 and…
Remedy: Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 Windstar vehicles with a leaking scds, dealers will also inspect the ABS control module…
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2010-05-13Preliminary evaluationClosed 2010-09-22 Rear Axle Cracking
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2010-07-20Preliminary evaluationClosed 2010-12-20 Front Subframe Corrosion Failures
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2010-10-20Suspension10V385000 Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from September 1, 1997 through February 28, 2003 and currently registered or originally sold in Connecticut, Delaware…
Remedy: As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began…
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2010-12-20Engineering analysisClosed 2011-03-17 Front Subframe Corrosion Failures
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2011-02-21Structure11V030000 Ford is recalling certain model year 1999-2003 Windstar vehicles originally sold in or currently registered in the states of Connecticut, Delaware, the district of columbia, Illinois, Indiana, Iowa…
Remedy: Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If…
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2012-06-01Suspension12V195000 Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from September 1, 1997, through July 3, 2003, registered in Puerto Rico. Due to increased stresses caused by high…
Remedy: Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall…
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2012-06-18Suspension12V194000 Ford is recalling certain model year 1999-2003 Windstar vehicles originally sold in or currently registered in the state of Virginia. Corrosion-related fractures of the front lower control arm rear…
Remedy: Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall…
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2012-06-19Power train12V193000 Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from September 1, 1997, through July 3, 2003, and currently registered or originally sold in Virginia. Over time…
Remedy: Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. This service will be performed free of charge. The recall began…
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2015-10-21Suspension15V608000 Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003.
Remedy: Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge.
Buy-smart checklist
2002 Ford Windstar — pre-purchase inspection
Inspect
- Service brakes: 654 reports on file for this year.
- Suspension: 282 reports on file for this year.
- Electrical system: 265 reports on file for this year.
Verify these recalls were completed
- Recall 03V459000 · Seats
- Recall 06E056000 · Fuel system, gasoline
- Recall 09V399000 · Vehicle speed control
- Recall 10V385000 · Suspension
- Recall 11V030000 · Structure
- Recall 12V195000 · Suspension
- Recall 12V194000 · Suspension
- Recall 12V193000 · Power train
- Recall 15V608000 · Suspension
Other years of this model
See all years ranked →FAQ
- Is the 2002 Ford Windstar reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2002 Ford Windstar is rated "typical".
- What are the most common problems with the 2002 Ford Windstar?
- The most-reported component is service brakes, accounting for 48% of complaints on file.
- How many recalls does the 2002 Ford Windstar have?
- 9 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.