2021 Ford Mustang Mach E
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 350
- Recalls
- 13
- Investigations
- 4
- Top problem
- Forward collision avoidance
Campaigns on file for 2021
Opened by NHTSA
55% of complaints
Complaints per year
2021: 350 complaints
View as data table
| Year | Complaints |
|---|---|
| 2021 | 350 |
| 2022 | 138 |
| 2023 | 123 |
| 2024 | 44 |
| 2025 | 12 |
| 2026 | 1 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
55% · 192 reportsMost commonly citing warnings and adaptive cruise control.
Show complaint excerpts
While parking in a garage the vehicle unexpectedly accelerated and ran into a wall. Anyone in or around the car may have been seriously ignored. The issues has happened twice but can not be reproduced by me.
NHTSA ODI report, 2022-05-20
Also filed under Fuel/propulsion system
Electrical system
44% · 155 reportsMost commonly citing accessory and management system/energy control module (bms/becm).
Power train
15% · 52 reportsShow complaint excerpts
While accelerating on a highway on-ramp, the vehicle displayed Powertrain Malfunction/Reduced Power, a High-Voltage Battery Warning. Power was reduced while merging into traffic.
NHTSA ODI report, 2026-09-28
While driving my 2021 Ford Mustang Mach-E, the front electric drive unit failed suddenly with no warning signs, warning lights, unusual noises, or any prior indication of a problem.
NHTSA ODI report, 2026-07-17
Also filed under Engine
Fuel/propulsion system
14% · 49 reportsShow complaint excerpts
The HVBJB ($3500 + Tax) went on my car. It is out of battery system warranty by 25,000 miles (ended at 100,000 miles, I have 125,000 miles).
NHTSA ODI report, 2026-08-06
Vehicle speed control
11% · 37 reportsShow complaint excerpts
The contact owns a 2021 Ford Mustang Mach-E. While the contact's daughter was driving at an undisclosed speed, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended.
NHTSA ODI report, 2026-07-31
Also filed under Service brakes, hydraulic
When stopped at a stoplight, in unbridled mode with one pedal driving engaged, the car surged forward on it's own. The surge forward caused my vehicle to rear-end another vehicle.
NHTSA ODI report, 2024-08-25
The contact owns a 2021 Ford Mustang Mach E.
NHTSA ODI report, 2023-09-18
Safety timeline
13 recalls · 4 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-04-02Structure, suspension21V140000 Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Remedy: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332.
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2021-10-29Visibility21V711000 Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach.
Remedy: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
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2021-10-29Visibility21V712000 Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Remedy: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
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2022-01-28Seat belts21V979000 Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly.
Remedy: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
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2022-06-09Power train, vehicle speed control22V333000 Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive.
Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332.
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2022-07-08Electrical system22V412000 Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-08-17Recall queryClosed 2023-12-06 High Voltage Battery Contactor Failure
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2023-12-29Electrical system23V687000 Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Remedy: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56.
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2024-04-25Preliminary evaluationClosed 2025-01-17 Collisions Involving Ford BlueCruise
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2024-11-05Service brakes, hydraulic24V777000 Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles.
Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
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2025-01-17Engineering analysisOpen Collisions Involving Ford BlueCruise
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2025-04-11Electrical system25V130000 Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
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2025-07-10Electrical system, latches/locks/linkages25V404000 Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025.
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2025-09-18Service brakes, hydraulic25V513000 Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777.
Remedy: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
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2025-10-08Back over prevention25V315000 Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus,...
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge.
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Date not on filePower train26V417000 Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed July 13, 2026.
Buy-smart checklist
2021 Ford Mustang Mach E — pre-purchase inspection
Inspect
- Forward collision avoidance: 192 reports on file for this year.
- Electrical system: 155 reports on file for this year.
- Power train: 52 reports on file for this year.
Verify these recalls were completed
- Recall 26V417000 · Power train
- Recall 21V140000 · Structure, suspension
- Recall 21V711000 · Visibility
- Recall 21V712000 · Visibility
- Recall 21V979000 · Seat belts
- Recall 22V333000 · Power train, vehicle speed control
- Recall 22V412000 · Electrical system
- Recall 23V687000 · Electrical system
- Recall 24V777000 · Service brakes, hydraulic
- Recall 25V130000 · Electrical system
- Recall 25V404000 · Electrical system, latches/locks/linkages
- Recall 25V513000 · Service brakes, hydraulic
- Recall 25V315000 · Back over prevention
FAQ
- Is the 2021 Ford Mustang Mach E reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2021 Ford Mustang Mach E?
- The most-reported component is forward collision avoidance, accounting for 55% of complaints on file.
- How many recalls does the 2021 Ford Mustang Mach E have?
- 13 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.