2020 Ford Explorer Police Intercept
Only 1 complaint on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 1 complaint on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 6 |
| 2016 | 21 |
| 2017 | 9 |
| 2018 | 3 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
KNOWN PROBLEM AREAS
Only 1 complaint on file for this model year -- too few to rank by share. Raw counts only, below.
1 of 1 total report mentions: power train.
Show complaint excerpts
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of...
NHTSA ODI report, 20260818
SAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid.
Remedy: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades.
Campaign 21V014000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge.
Campaign 22V255000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Ford Explorer Police Intercept — pre-purchase inspection
- Test/inspect for power train issues (1 reports on file for this year).
- Verify recall 21V014000 (visibility) has been completed.
- Verify recall 22V255000 (power train) has been completed.
FAQ
Is the 2020 Ford Explorer Police Intercept reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Ford Explorer Police Intercept?
The most-reported component is power train, accounting for 100% of complaints on file.
How many recalls does the 2020 Ford Explorer Police Intercept have?
2 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.