2004 Ford Escape

▲ Better than typical
2004 Ford Escape
BUILT 2026-10-10

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
499
Recalls
8

Campaigns on file for 2004

Investigations
6

Opened by NHTSA

Top problem
Suspension

31% of complaints

Complaints per year

2000: 5 complaints 2000 2001: 996 complaints 2002: 1,027 complaints 2003: 558 complaints 2004: 499 complaints 2004 499 2005: 1,394 complaints 2006: 464 complaints 2007: 254 complaints 2008: 1,974 complaints 2008 2009: 1,692 complaints 2010: 2,070 complaints 2011: 1,316 complaints 2012: 602 complaints 2012 2013: 2,748 complaints 2014: 2,086 complaints 2015: 1,083 complaints 2016: 1,116 complaints 2016 2017: 2,688 complaints 2018: 1,806 complaints 2019: 590 complaints 2020: 1,600 complaints 2020 2021: 346 complaints 2022: 233 complaints 2023: 99 complaints 2024: 76 complaints 2024 2025: 25 complaints 2026: 3 complaints
2000: 5 complaints 2000 2001: 996 complaints 2002: 1,027 complaints 2002 2003: 558 complaints 2004: 499 complaints 2004 499 2005: 1,394 complaints 2006: 464 complaints 2006 2007: 254 complaints 2008: 1,974 complaints 2008 2009: 1,692 complaints 2010: 2,070 complaints 2010 2011: 1,316 complaints 2012: 602 complaints 2012 2013: 2,748 complaints 2014: 2,086 complaints 2014 2015: 1,083 complaints 2016: 1,116 complaints 2016 2017: 2,688 complaints 2018: 1,806 complaints 2018 2019: 590 complaints 2020: 1,600 complaints 2020 2021: 346 complaints 2022: 233 complaints 2022 2023: 99 complaints 2024: 76 complaints 2024 2025: 25 complaints 2026: 3 complaints 2026
2000: 5 complaints 2000 2001: 996 complaints 2002: 1,027 complaints 2002 2003: 558 complaints 2004: 499 complaints 2004 499 2005: 1,394 complaints 2006: 464 complaints 2006 2007: 254 complaints 2008: 1,974 complaints 2008 2009: 1,692 complaints 2010: 2,070 complaints 2010 2011: 1,316 complaints 2012: 602 complaints 2012 2013: 2,748 complaints 2014: 2,086 complaints 2014 2015: 1,083 complaints 2016: 1,116 complaints 2016 2017: 2,688 complaints 2018: 1,806 complaints 2018 2019: 590 complaints 2020: 1,600 complaints 2020 2021: 346 complaints 2022: 233 complaints 2022 2023: 99 complaints 2024: 76 complaints 2024 2025: 25 complaints 2026: 3 complaints 2026

2004: 499 complaints

View as data table
YearComplaints
20005
2001996
20021,027
2003558
2004499
20051,394
2006464
2007254
20081,974
20091,692
20102,070
20111,316
2012602
20132,748
20142,086
20151,083
20161,116
20172,688
20181,806
2019590
20201,600
2021346
2022233
202399
202476
202525
20263

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Suspension

31% · 154 reports

Most commonly citing rear and wheel bearing.

CRASH

Structure

28% · 139 reports

Most commonly citing body and frame and members.

CRASHFIRE
Show complaint excerpts

While driving home from having a few drinks with my friends, a deer ran out in front of me and although I slammed on the brakes, I couldn't stop quick enough to avoid hitting the deer and smashing in the grill of my new car.

NHTSA ODI report, 2005-05-29

Vehicle speed control

20% · 98 reports

Most commonly citing cables and cruise control.

CRASHFIREINJURYDEATH
Show complaint excerpts

A few times I have pressed the brakes when coming to a red light and stop signs But instead of my vehicle stopping it propelled me forward as it excellerated out of no where and pushed me into oncoming traffic, I almost was hit by other cars and I...

NHTSA ODI report, 2024-01-22

Also filed under Service brakes

Tl* the contact owns a 2004 Ford Escape limited. The contact stated that while traveling 70 MPH with the cruise control activated, the vehicle failed to stop after engaging the brakes.

NHTSA ODI report, 2012-09-17

My daughter was about a mile from home after taking a friend home. It was August 27, 2012 around 9:30PM. Her car went off the road crashed into a tree and caught fire. She was killed in the accident.

NHTSA ODI report, 2012-09-14

Air bags

9% · 45 reports

Most commonly citing frontal and side/window.

CRASHFIREINJURY
Show complaint excerpts

Tl* the contact owns a 2004 Ford Escape. While driving at an unknown speed, the contact lost control of the vehicle and crashed into a ditch. The steering wheel air bag deployed. A police report was not filed.

NHTSA ODI report, 2018-08-03

Wheels

7% · 34 reports

Most commonly citing rim.

CRASH

Safety timeline

8 recalls · 6 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2005-01-10Vehicle speed control04V574000 On certain sport utility vehicles built with 3.0L V6 engines, the accelerator cable may prevent the throttle from returning to the idle position.

    Remedy: Dealers will replace the accelerator cable. The recall began on January 10, 2005. Owners should contact Ford at 1-866-436-7332.

  2. R
    2005-03-31Latches/locks/linkages04V602000 Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utiity vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of…

    Remedy: Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on March 31, 2005. Owners should contact Ford at…

  3. R
    2007-04-02Service brakes, hydraulic07E023000 Certain cardone master cylinders with part numbers 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, and 11-3156, and with date codes lower than DCA7078…

    Remedy: Cardone will notify owners and offer to repurchase any defective master cylinders. The recall began during April 2007. Owners can contact cardone at 1-800-777-4780.

  4. R
    2007-04-23Service brakes, hydraulic07V156000 On certain sport utility vehicles equipped with antilock brakes (ABS), the ABS module connector may have missing or dislodged wire seals. This condition could allow contamination to enter the…

    Remedy: Dealers will inspect the wire harness connector to the ABS module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. The dealer will also inspect the…

  5. I
    2009-04-14Defect petitionClosed 2009-04-15 Engine compartment fire
  6. I
    2009-04-15Recall queryClosed 2010-01-15 Engine compartment fire
  7. I
    2010-01-14Engineering analysisClosed 2012-02-29 Engine Compartment Fire
  8. I
    2010-11-18Audit queryClosed 2015-12-28 Fleet Vehicle Recall Completion Audit
  9. I
    2012-07-17Defect petitionClosed 2012-07-17 Cruise Control Cable
  10. I
    2012-07-17Preliminary evaluationClosed 2013-02-21 Stuck Throttle
  11. R
    2012-08-03Engine and engine cooling, vehicle speed control12V353000 Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004.…

    Remedy: Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be…

  12. R
    2014-05-30Structure14V165000 Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine,...

    Remedy: Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

  13. R
    2015-05-20Suspension15E045000 The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury...

    Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

  14. R
    2015-10-23Power train15V606000 Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009.

    Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015.

Buy-smart checklist

2004 Ford Escape — pre-purchase inspection

Inspect

  • Suspension: 154 reports on file for this year.
  • Structure: 139 reports on file for this year.
  • Vehicle speed control: 98 reports on file for this year.

Verify these recalls were completed

  • Recall 04V574000 · Vehicle speed control
  • Recall 04V602000 · Latches/locks/linkages
  • Recall 07E023000 · Service brakes, hydraulic
  • Recall 07V156000 · Service brakes, hydraulic
  • Recall 12V353000 · Engine and engine cooling, vehicle speed control
  • Recall 14V165000 · Structure
  • Recall 15E045000 · Suspension
  • Recall 15V606000 · Power train

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2004 Ford Escape reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2004 Ford Escape is rated "better than typical".
What are the most common problems with the 2004 Ford Escape?
The most-reported component is suspension, accounting for 31% of complaints on file.
How many recalls does the 2004 Ford Escape have?
8 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.