2012 Chevrolet Cruze
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2010 | 2 |
| 2011 | 731 |
| 2012 | 864 |
| 2013 | 585 |
| 2014 | 698 |
| 2015 | 251 |
| 2016 | 247 |
| 2017 | 201 |
| 2018 | 109 |
| 2019 | 20 |
KNOWN PROBLEM AREAS
31% of complaints: engine — 267 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I purchased this vehicle almost three weeks agoâ¦Iâm assuming itâs out of warrantyâ¦J am spending out of pocket expenses to have this car repairedâ¦.It has a faulty leakage in transmission that mechanics seem to canât fixâ¦.I need my car...
NHTSA ODI report, 20230916
- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe.
NHTSA ODI report, 20230908
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated.
NHTSA ODI report, 20230905
23% of complaints: electrical system — 196 distinct reports on file.
CRASH FIRE INJURY16% of complaints: service brakes — 142 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTIONING WHEN TRYING TO STOP VEHICLE. *LD THE CONSUMER STATED IT WAS DISCOVERED THAT A BRAKE VACUUM MICRO SWITCH MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. *JS
NHTSA ODI report, 20180316
16% of complaints: power train — 135 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
MY 2012 CHEVROLET CRUZE ECO WITH THE 6-SPEED MANUAL TRANSMISSION HAS OCCASIONALLY REFUSED TO GO INTO 4TH GEAR, AND GRINDS OCCASIONALLY WHEN GOING INTO 2ND GEAR. I GET THE GRIND AT ABOUT 1200 RPM AND UP.
NHTSA ODI report, 20111028
13% of complaints: electronic stability control (esc) — 108 distinct reports on file.
CRASHSAFETY TIMELINE
Engine compartment fire
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED
Campaign 12V289000 — check if this car was fixed
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANG
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE
Campaign 12V288000 — check if this car was fixed
Chapman Chevrolet / Cruze Engine Recall
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521
Campaign 12V522000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 — check if this car was fixed
Air Bag Non-deployment
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide...
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured...
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300.
Campaign 14V300000 — check if this car was fixed
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016.
Campaign 16V502000 — check if this car was fixed
BUY-SMART CHECKLIST
2012 Chevrolet Cruze — pre-purchase inspection
- Test/inspect for engine issues (267 reports on file for this year).
- Test/inspect for electrical system issues (196 reports on file for this year).
- Test/inspect for service brakes issues (142 reports on file for this year).
- Verify recall 12V289000 (fuel system, gasoline) has been completed.
- Verify recall 12V288000 (engine and engine cooling) has been completed.
- Verify recall 12V522000 (air bags) has been completed.
- Verify recall 13V023000 (air bags) has been completed.
- Verify recall 13V360000 (service brakes, hydraulic) has been completed.
- Verify recall 14V300000 (air bags) has been completed.
- Verify recall 16V502000 (electrical system, power train) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2012 Chevrolet Cruze reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2012 Chevrolet Cruze is rated "significantly worse".
What are the most common problems with the 2012 Chevrolet Cruze?
The most-reported component is engine, accounting for 31% of complaints on file.
How many recalls does the 2012 Chevrolet Cruze have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.