2023 Cadillac XT5
Only 15 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 15 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 15
- Recalls
- 4
- Investigations
- 0
- Top problem
- —
Too few to rank
Campaigns on file for 2023
None on file
Not enough data
Complaints per year
2023: 15 complaints
View as data table
| Year | Complaints |
|---|---|
| 2017 | 124 |
| 2018 | 66 |
| 2019 | 34 |
| 2020 | 24 |
| 2021 | 20 |
| 2022 | 10 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 6 |
| 2026 | 1 |
Known problem areas
Only 15 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Power train
6 of 15 total reports mention: power train.
Show complaint excerpts
The contact owns a 2023 Cadillac XT5. The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated.
NHTSA ODI report, 2024-08-26
Engine
4 of 15 total reports mention: engine.
Show complaint excerpts
Engine & Transmission. Do not know if my safety is at risk. Yes, the problem has been duplicated and confirmed by My Cadillac dealer. Vehicle vibrates when engine switches from 6 cylinders to 4 cylinders.
NHTSA ODI report, 2024-09-18
Back over prevention
3 of 15 total reports mention: back over prevention, most commonly citing camera.
Show complaint excerpts
The contact owns a 2023 Cadillac XT5. The contact stated that while reversing from the garage, the rear-view on the camera screen was working as designed; however, the camera screen turned dark in the daylight.
NHTSA ODI report, 2023-11-27
The contact owns a 2023 Cadillac XT5. The contact stated that while operating the vehicle, the backup camera malfunctioned, and only a black screen was displayed. The contact indicated that the failure was intermittent.
NHTSA ODI report, 2022-10-25
The contact owns a 2023 Cadillac XT5. The contact stated that upon purchase of the vehicle, she was informed that the full camera system had yet to be installed and that the part would become available in the 4th quarter of 2022.
NHTSA ODI report, 2022-10-05
Also filed under Lane departure
Steering
1 of 15 total reports mentions: steering.
Service brakes
1 of 15 total reports mentions: service brakes, most commonly citing hydraulic.
Safety timeline
4 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2022-10-12Equipment22V708000 General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
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2023-02-17Power train23V043000 General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
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2023-07-27Power train23V172000 General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023.
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2024-08-13Electrical system24V459000 General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
Buy-smart checklist
2023 Cadillac XT5 — pre-purchase inspection
Inspect
- Power train: 6 reports on file for this year.
- Engine: 4 reports on file for this year.
- Back over prevention: 3 reports on file for this year.
Verify these recalls were completed
- Recall 22V708000 · Equipment
- Recall 23V043000 · Power train
- Recall 23V172000 · Power train
- Recall 24V459000 · Electrical system
FAQ
- Is the 2023 Cadillac XT5 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2023 Cadillac XT5?
- The most-reported component is power train, accounting for 40% of complaints on file.
- How many recalls does the 2023 Cadillac XT5 have?
- 4 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.