2021 Cadillac XT5
Only 16 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 16 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 122 |
| 2018 | 66 |
| 2019 | 32 |
| 2020 | 22 |
| 2021 | 16 |
| 2022 | 10 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 4 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Only 16 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 16 total reports mention: steering.
Show complaint excerpts
See attached document for complaint
NHTSA ODI report, 20240312
The power steering suddenly shut down while driving, making steering almost impossible. Luckly I was on a straight part of the road and close to my house. It would have been disastrous if it occurred at high speed.
NHTSA ODI report, 20220320
3 of 16 total reports mention: electrical system.
Show complaint excerpts
The Side Detection System warning light came on. I found that other vehicles in our blind spots were not be recognized by the system. The warning lights were not being activated on the side mirrors.
NHTSA ODI report, 20260828
Also filed under LANE DEPARTURE
2 of 16 total reports mention: service brakes.
2 of 16 total reports mention: fuel/propulsion system.
Show complaint excerpts
FUEL PUMP CONTROL MODULE HAS FAILED TWICE. FIRST TIME VEHICLE WAS STRANDED IN MIDDLE OF 6 LANE HIGHWAY. SECOND TIME WAS NOT AS SERIOUS LOCATION.
NHTSA ODI report, 20250116
My new car has a serious lag issue. The car is not responsive to the gas pedal. You have to press the gas a lot to get moving. Once moving a lot lag. If I press it fast. Completely non responsive. My car is slower than any other car I have driven.
NHTSA ODI report, 20210825
Also filed under VISIBILITY/WIPER
2 of 16 total reports mention: engine.
SAFETY TIMELINE
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782.
Campaign 21V422000 — check if this car was fixed
Rear-View Camera Failure
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
Campaign 22V709000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Cadillac XT5 — pre-purchase inspection
- Test/inspect for steering issues (3 reports on file for this year).
- Test/inspect for electrical system issues (3 reports on file for this year).
- Test/inspect for service brakes issues (2 reports on file for this year).
- Verify recall 21V422000 (fuel system, gasoline) has been completed.
- Verify recall 22V709000 (back over prevention) has been completed.
FAQ
Is the 2021 Cadillac XT5 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Cadillac XT5?
The most-reported component is steering, accounting for 19% of complaints on file.
How many recalls does the 2021 Cadillac XT5 have?
2 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.