2021 Cadillac XT5
Only 15 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 15 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 119 |
| 2018 | 66 |
| 2019 | 32 |
| 2020 | 21 |
| 2021 | 15 |
| 2022 | 9 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 3 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Only 15 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
3 of 15 total reports mention: steering.
Show complaint excerpts
See attached document for complaint
NHTSA ODI report, 20240312
The power steering suddenly shut down while driving, making steering almost impossible. Luckly I was on a straight part of the road and close to my house. It would have been disastrous if it occurred at high speed.
NHTSA ODI report, 20220320
2 of 15 total reports mention: service brakes.
2 of 15 total reports mention: fuel/propulsion system.
Show complaint excerpts
FUEL PUMP CONTROL MODULE HAS FAILED TWICE. FIRST TIME VEHICLE WAS STRANDED IN MIDDLE OF 6 LANE HIGHWAY. SECOND TIME WAS NOT AS SERIOUS LOCATION.
NHTSA ODI report, 20250116
My new car has a serious lag issue. The car is not responsive to the gas pedal. You have to press the gas a lot to get moving. Once moving a lot lag. If I press it fast. Completely non responsive. My car is slower than any other car I have driven.
NHTSA ODI report, 20210825
2 of 15 total reports mention: engine.
2 of 15 total reports mention: electrical system.
SAFETY TIMELINE
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782.
Campaign 21V422000 — check if this car was fixed
Rear-View Camera Failure
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
Campaign 22V709000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Cadillac XT5 — pre-purchase inspection
- Test/inspect for steering issues (3 reports on file for this year).
- Test/inspect for service brakes issues (2 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (2 reports on file for this year).
- Verify recall 21V422000 (fuel system, gasoline) has been completed.
- Verify recall 22V709000 (back over prevention) has been completed.
FAQ
Is the 2021 Cadillac XT5 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Cadillac XT5?
The most-reported component is steering, accounting for 20% of complaints on file.
How many recalls does the 2021 Cadillac XT5 have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.