2021 Cadillac XT5
Only 20 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 20 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 20
- Recalls
- 2
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2021
Opened by NHTSA
Not enough data
Complaints per year
2021: 20 complaints
View as data table
| Year | Complaints |
|---|---|
| 2017 | 124 |
| 2018 | 66 |
| 2019 | 34 |
| 2020 | 24 |
| 2021 | 20 |
| 2022 | 10 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 6 |
| 2026 | 1 |
Known problem areas
Only 20 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Electrical system
6 of 20 total reports mention: electrical system.
Show complaint excerpts
Parasitic drain on the battery causes unpredicted electrical malfunctions on the car. 4 batteries replaced in two years.
NHTSA ODI report, 2026-10-07
Parasitic drain on the battery creating unpredictable electronic failures.
NHTSA ODI report, 2026-10-07
The Side Detection System warning light came on. I found that other vehicles in our blind spots were not be recognized by the system. The warning lights were not being activated on the side mirrors.
NHTSA ODI report, 2026-08-28
Also filed under Lane departure
Steering
4 of 20 total reports mention: steering.
Show complaint excerpts
See attached document for complaint
NHTSA ODI report, 2024-03-12
The power steering suddenly shut down while driving, making steering almost impossible. Luckly I was on a straight part of the road and close to my house. It would have been disastrous if it occurred at high speed.
NHTSA ODI report, 2022-03-20
Engine
3 of 20 total reports mention: engine.
Service brakes
2 of 20 total reports mention: service brakes.
Fuel/propulsion system
2 of 20 total reports mention: fuel/propulsion system.
Show complaint excerpts
Fuel pump control module has failed twice. First time vehicle was stranded in middle of 6 lane highway. Second time was not as serious location.
NHTSA ODI report, 2025-01-16
My new car has a serious lag issue. The car is not responsive to the gas pedal. You have to press the gas a lot to get moving. Once moving a lot lag. If I press it fast. Completely non responsive. My car is slower than any other car I have driven.
NHTSA ODI report, 2021-08-25
Also filed under Visibility/wiper
Safety timeline
2 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2021-07-01Fuel system, gasoline21V422000 General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782.
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I
2022-07-22Preliminary evaluationClosed 2022-11-21 Rear-View Camera Failure
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2023-01-18Back over prevention22V709000 General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
Buy-smart checklist
2021 Cadillac XT5 — pre-purchase inspection
Inspect
- Electrical system: 6 reports on file for this year.
- Steering: 4 reports on file for this year.
- Engine: 3 reports on file for this year.
Verify these recalls were completed
- Recall 21V422000 · Fuel system, gasoline
- Recall 22V709000 · Back over prevention
FAQ
- Is the 2021 Cadillac XT5 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2021 Cadillac XT5?
- The most-reported component is electrical system, accounting for 30% of complaints on file.
- How many recalls does the 2021 Cadillac XT5 have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.