2020 Cadillac XT5
Only 21 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 21 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 119 |
| 2018 | 66 |
| 2019 | 32 |
| 2020 | 21 |
| 2021 | 15 |
| 2022 | 9 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 3 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Only 21 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
6 of 21 total reports mention: steering.
Show complaint excerpts
DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP.
NHTSA ODI report, 20191209
6 of 21 total reports mention: power train.
3 of 21 total reports mention: engine.
2 of 21 total reports mention: service brakes.
Show complaint excerpts
The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes.
NHTSA ODI report, 20240819
1 of 21 total reports mentions: visibility/wiper.
Show complaint excerpts
DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP.
NHTSA ODI report, 20191209
SAFETY TIMELINE
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020.
Campaign 20V446000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020.
Campaign 20V639000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020.
Campaign 20V684000 — check if this car was fixed
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado...
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
Campaign 21V115000 — check if this car was fixed
Rear-View Camera Failure
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
Campaign 22V709000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Cadillac XT5 — pre-purchase inspection
- Test/inspect for steering issues (6 reports on file for this year).
- Test/inspect for power train issues (6 reports on file for this year).
- Test/inspect for engine issues (3 reports on file for this year).
- Verify recall 20V446000 (air bags) has been completed.
- Verify recall 20V639000 (fuel system, gasoline) has been completed.
- Verify recall 20V684000 (tires) has been completed.
- Verify recall 21V115000 (tires) has been completed.
- Verify recall 22V709000 (back over prevention) has been completed.
FAQ
Is the 2020 Cadillac XT5 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Cadillac XT5?
The most-reported component is steering, accounting for 29% of complaints on file.
How many recalls does the 2020 Cadillac XT5 have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.