2020 Cadillac XT4
Only 18 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 18 complaints on file — too few for a fair verdict. The data below is complete but unranked.
- Complaints
- 18
- Recalls
- 5
- Investigations
- 1
- Top problem
- —
Too few to rank
Campaigns on file for 2020
Opened by NHTSA
Not enough data
Complaints per year
2020: 18 complaints
View as data table
| Year | Complaints |
|---|---|
| 2019 | 22 |
| 2020 | 18 |
| 2021 | 12 |
| 2022 | 4 |
| 2023 | 12 |
| 2024 | 33 |
| 2025 | 10 |
Known problem areas
Only 18 complaints on file for this model year — too few to rank by share. Raw counts only, below.
Service brakes
5 of 18 total reports mention: service brakes, most commonly citing hydraulic.
Show complaint excerpts
Tl* the contact owns a 2020 Cadillac XT4. The contact received notification of NHTSA campaign number: 20V588000 (Service brakes) however, the part to do the recall repair was not yet available. The manufacturer was contacted and a case was filed.
NHTSA ODI report, 2020-11-25
Engine
4 of 18 total reports mention: engine.
Show complaint excerpts
Cadilliac 2019 XT4 white in color brand new tires and rims ..engine blew up while traveling to a party with my girlfriends outta town. It was really bad...but we still had a great time.
NHTSA ODI report, 2020-12-04
The wiring in the Cadillac is soy based and squirrels have ate the wires out of my engine three times. It makes the steering compromised and unsafe. The warning comes up drive with caution steering compromised. Not exact but you get the…
NHTSA ODI report, 2022-01-31
Forward collision avoidance
4 of 18 total reports mention: forward collision avoidance, most commonly citing automatic emergency braking and external/pedestrian alert.
Suspension
2 of 18 total reports mention: suspension.
Show complaint excerpts
The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed, she heard an abnormal popping sound coming from an unknown location. Additionally, there was a screeching sound coming from the brakes.
NHTSA ODI report, 2024-03-08
Also filed under Service brakes, hydraulic
Electrical system
2 of 18 total reports mention: electrical system.
Safety timeline
5 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-12-09Service brakes20V588000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020.
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2020-12-15Power train20V668000 General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer...
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020.
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2021-03-22Tires21V115000 General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado...
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
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I
2021-04-09Preliminary evaluationClosed 2023-08-24 Air Bag Malfunction
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2021-09-17Seat belts21V649000 General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021.
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2023-02-03Back over prevention22V868000 General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023.
Buy-smart checklist
2020 Cadillac XT4 — pre-purchase inspection
Inspect
- Service brakes: 5 reports on file for this year.
- Engine: 4 reports on file for this year.
- Forward collision avoidance: 4 reports on file for this year.
Verify these recalls were completed
- Recall 20V588000 · Service brakes
- Recall 20V668000 · Power train
- Recall 21V115000 · Tires
- Recall 21V649000 · Seat belts
- Recall 22V868000 · Back over prevention
FAQ
- Is the 2020 Cadillac XT4 reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Cadillac XT4?
- The most-reported component is service brakes, accounting for 28% of complaints on file.
- How many recalls does the 2020 Cadillac XT4 have?
- 5 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.