2020 Buick Encore GX
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 70
- Recalls
- 2
- Investigations
- 0
- Top problem
- Service brakes
Campaigns on file for 2020
None on file
30% of complaints
Complaints per year
2020: 70 complaints
View as data table
| Year | Complaints |
|---|---|
| 2020 | 70 |
| 2021 | 52 |
| 2022 | 32 |
| 2023 | 28 |
| 2024 | 33 |
| 2025 | 15 |
| 2026 | 3 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
30% · 21 reportsMost commonly citing hydraulic.
Show complaint excerpts
I was traveling to school when my breaks didnât work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break issues and they said everything was fine.
NHTSA ODI report, 2025-04-25
2/3/2021 I was driving with my daughter today. She was driving and we were approaching a left hand turn at an intersection. We had a green light and I could see that her foot was on the brake. She started the turn with her foot still on the brake.
NHTSA ODI report, 2021-02-03
Also filed under Vehicle speed control
Spongy breaks. Gets harder to break as time goes.
NHTSA ODI report, 2024-01-29
Power train
26% · 18 reportsShow complaint excerpts
The cluster display shows "shift to park" even while vehicle is stopped, gear shift in park position, and engine is off.
NHTSA ODI report, 2026-08-29
Also filed under Electrical system
The contact owns a 2020 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the âShift to Parkâ message was displayed.
NHTSA ODI report, 2024-05-15
Electrical system
23% · 16 reportsShow complaint excerpts
I am submitting this complaint regarding several serious mechanical and electrical issues with my 2020 Buick Encore GX that raise significant concerns about the vehicle's reliability and safety.
NHTSA ODI report, 2026-07-22
Also filed under Engine and fuel/propulsion system
Engine
20% · 14 reportsVehicle speed control
9% · 6 reportsSafety timeline
2 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-12-09Service brakes20V588000 General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020.
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2021-07-29Equipment21V440000 General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available.
Buy-smart checklist
2020 Buick Encore GX — pre-purchase inspection
Inspect
- Service brakes: 21 reports on file for this year.
- Power train: 18 reports on file for this year.
- Electrical system: 16 reports on file for this year.
Verify these recalls were completed
- Recall 20V588000 · Service brakes
- Recall 21V440000 · Equipment
FAQ
- Is the 2020 Buick Encore GX reliable?
- There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
- What are the most common problems with the 2020 Buick Encore GX?
- The most-reported component is service brakes, accounting for 30% of complaints on file.
- How many recalls does the 2020 Buick Encore GX have?
- 2 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.