2020 Buick Encore GX
Not enough comparison years on file yet for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2020 | 69 |
| 2021 | 52 |
| 2022 | 31 |
| 2023 | 25 |
| 2024 | 31 |
| 2025 | 15 |
| 2026 | 3 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
30% of complaints: service brakes — 21 distinct reports on file, most commonly citing hydraulic.
CRASH INJURYShow complaint excerpts
I was traveling to school when my breaks didnât work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break issues and they said everything was fine.
NHTSA ODI report, 20250425
2/3/2021 I WAS DRIVING WITH MY DAUGHTER TODAY. SHE WAS DRIVING AND WE WERE APPROACHING A LEFT HAND TURN AT AN INTERSECTION. WE HAD A GREEN LIGHT AND I COULD SEE THAT HER FOOT WAS ON THE BRAKE. SHE STARTED THE TURN WITH HER FOOT STILL ON THE BRAKE.
NHTSA ODI report, 20210203
Also filed under VEHICLE SPEED CONTROL
Spongy breaks. Gets harder to break as time goes.
NHTSA ODI report, 20240129
26% of complaints: power train — 18 distinct reports on file.
Show complaint excerpts
The cluster display shows "shift to park" even while vehicle is stopped, gear shift in park position, and engine is off.
NHTSA ODI report, 20260829
Also filed under ELECTRICAL SYSTEM and UNKNOWN OR OTHER
The contact owns a 2020 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the âShift to Parkâ message was displayed.
NHTSA ODI report, 20240515
22% of complaints: electrical system — 15 distinct reports on file.
Show complaint excerpts
I am submitting this complaint regarding several serious mechanical and electrical issues with my 2020 Buick Encore GX that raise significant concerns about the vehicle's reliability and safety.
NHTSA ODI report, 20260722
Also filed under ENGINE and FUEL/PROPULSION SYSTEM
19% of complaints: engine — 13 distinct reports on file.
7% of complaints: vehicle speed control — 5 distinct reports on file.
CRASHSAFETY TIMELINE
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020.
Campaign 20V588000 — check if this car was fixed
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available.
Campaign 21V440000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Buick Encore GX — pre-purchase inspection
- Test/inspect for service brakes issues (21 reports on file for this year).
- Test/inspect for power train issues (18 reports on file for this year).
- Test/inspect for electrical system issues (15 reports on file for this year).
- Verify recall 20V588000 (service brakes) has been completed.
- Verify recall 21V440000 (equipment) has been completed.
FAQ
Is the 2020 Buick Encore GX reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Buick Encore GX?
The most-reported component is service brakes, accounting for 30% of complaints on file.
How many recalls does the 2020 Buick Encore GX have?
2 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.