2014 BMW 328I
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1996 | 31 |
| 1997 | 25 |
| 1998 | 26 |
| 1999 | 98 |
| 2000 | 112 |
| 2001 | 4 |
| 2002 | 0 |
| 2003 | 0 |
| 2004 | 0 |
| 2005 | 0 |
| 2006 | 0 |
| 2007 | 395 |
| 2008 | 239 |
| 2009 | 193 |
| 2010 | 153 |
| 2011 | 572 |
| 2012 | 130 |
| 2013 | 255 |
| 2014 | 150 |
| 2015 | 121 |
| 2016 | 55 |
KNOWN PROBLEM AREAS
33% of complaints: electrical system — 50 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk?
NHTSA ODI report, 20240105
19% of complaints: engine and engine cooling — 29 distinct reports on file.
FIRE19% of complaints: engine — 28 distinct reports on file.
13% of complaints: service brakes — 20 distinct reports on file.
CRASH INJURYShow complaint excerpts
MY BRAKE PEDAL PAD CAME OFF OF MY BRAKE WHEN I WENT TO STOP BEHIND SOMEONE CAUSING ME TO GET IN AN ACCIDENT. I WAS TRAVELING ON A CITY STREET COMING UP TO TRAFFIC THAT WAS STARTING TO GO AT A TRAFFIC LIGHT THAT JUST TURNED GREEN.
NHTSA ODI report, 20180801
ON AUG, 7TH I WAS INVOLVED IN A MINOR ACCIDENT ON THE EXPRESSWAY.
NHTSA ODI report, 20140905
10% of complaints: air bags — 15 distinct reports on file.
CRASH INJURYShow complaint excerpts
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk?
NHTSA ODI report, 20240105
I WAS ABOUT TO PARK IN A CUL-DE-SAC GOING ABOUT 5 MPH, WHILE I WAS HALF WAY THROUGH THE CUL-DE-SAC THE BMW 328D HAD A SUDDEN ACCELERATION AND IN A VERY HIGH SPEED CRASHED INTO A TREE.
NHTSA ODI report, 20140413
SAFETY TIMELINE
Loss of power assist braking
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i...
Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014.
Campaign 13V454000 — check if this car was fixed
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1...
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014.
Campaign 14V627000 — check if this car was fixed
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi...
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 15V189000 — check if this car was fixed
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21,...
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
Campaign 15V520000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe,...
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 24V527000 — check if this car was fixed
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i...
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 24V288000 — check if this car was fixed
BMW of North America, LLC.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 24V608000 — check if this car was fixed
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i...
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
Campaign 25V871000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 BMW 328I — pre-purchase inspection
- Test/inspect for electrical system issues (50 reports on file for this year).
- Test/inspect for engine and engine cooling issues (29 reports on file for this year).
- Test/inspect for engine issues (28 reports on file for this year).
- Verify recall 13V454000 (service brakes, hydraulic) has been completed.
- Verify recall 14V627000 (service brakes, hydraulic) has been completed.
- Verify recall 15V189000 (fuel system, gasoline) has been completed.
- Verify recall 15V520000 (exterior lighting) has been completed.
- Verify recall 24V527000 (air bags) has been completed.
- Verify recall 24V288000 (air bags) has been completed.
- Verify recall 24V608000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 25V871000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2014 BMW 328I reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 BMW 328I is rated "typical".
What are the most common problems with the 2014 BMW 328I?
The most-reported component is electrical system, accounting for 33% of complaints on file.
How many recalls does the 2014 BMW 328I have?
8 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.