2020 Audi S5
Only 25 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 25 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2008 | 3 |
| 2010 | 20 |
| 2011 | 8 |
| 2012 | 10 |
| 2013 | 16 |
| 2014 | 6 |
| 2015 | 2 |
| 2016 | 1 |
| 2018 | 26 |
| 2019 | 6 |
| 2020 | 25 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 11 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
Only 25 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
14 of 25 total reports mention: electrical system.
Show complaint excerpts
The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance.
NHTSA ODI report, 20220513
14 of 25 total reports mention: back over prevention, most commonly citing warnings and rearview system braking.
Show complaint excerpts
Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors.
NHTSA ODI report, 20250514
Also filed under LANE DEPARTURE and UNKNOWN OR OTHER
8 of 25 total reports mention: forward collision avoidance, most commonly citing warnings and automatic emergency braking.
2 of 25 total reports mention: lane departure, most commonly citing blind spot detection.
SAFETY TIMELINE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles.
Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
Campaign 20V737000 — check if this car was fixed
Volkswagen Group of America, Inc.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Campaign 21V295000 — check if this car was fixed
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834.
Campaign 21V874000 — check if this car was fixed
Volkswagen Group of America, Inc.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022.
Campaign 22V034000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Audi S5 — pre-purchase inspection
- Test/inspect for electrical system issues (14 reports on file for this year).
- Test/inspect for back over prevention issues (14 reports on file for this year).
- Test/inspect for forward collision avoidance issues (8 reports on file for this year).
- Verify recall 20V737000 (electrical system, exterior lighting) has been completed.
- Verify recall 21V295000 (suspension) has been completed.
- Verify recall 21V874000 (air bags, seats) has been completed.
- Verify recall 22V034000 (suspension, tires) has been completed.
FAQ
Is the 2020 Audi S5 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Audi S5?
The most-reported component is electrical system, accounting for 56% of complaints on file.
How many recalls does the 2020 Audi S5 have?
4 recalls on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.