2020 Audi Q7
Only 25 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 25 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2007 | 95 |
| 2008 | 32 |
| 2009 | 21 |
| 2010 | 29 |
| 2011 | 23 |
| 2012 | 29 |
| 2013 | 38 |
| 2014 | 44 |
| 2015 | 44 |
| 2016 | 2 |
| 2017 | 316 |
| 2018 | 139 |
| 2019 | 61 |
| 2020 | 25 |
| 2021 | 67 |
| 2022 | 16 |
| 2023 | 16 |
| 2024 | 1 |
| 2025 | 13 |
| 2026 | 0 |
KNOWN PROBLEM AREAS
Only 25 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
9 of 25 total reports mention: electrical system.
FIREShow complaint excerpts
I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio.
NHTSA ODI report, 20250805
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
NHTSA ODI report, 20231218
TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP.
NHTSA ODI report, 20201219
7 of 25 total reports mention: engine.
3 of 25 total reports mention: power train.
Show complaint excerpts
TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH.
NHTSA ODI report, 20200529
2 of 25 total reports mention: service brakes.
Show complaint excerpts
TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP.
NHTSA ODI report, 20201219
1 of 25 total reports mentions: fuel/propulsion system.
SAFETY TIMELINE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Campaign 20V658000 — check if this car was fixed
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles.
Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Campaign 21V078000 — check if this car was fixed
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Campaign 22V516000 — check if this car was fixed
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834.
Campaign 23V212000 — check if this car was fixed
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV.
Campaign 25V900000 — check if this car was fixed
BUY-SMART CHECKLIST
2020 Audi Q7 — pre-purchase inspection
- Test/inspect for electrical system issues (9 reports on file for this year).
- Test/inspect for engine issues (7 reports on file for this year).
- Test/inspect for power train issues (3 reports on file for this year).
- Verify recall 20V658000 (structure) has been completed.
- Verify recall 21V078000 (air bags) has been completed.
- Verify recall 22V516000 (fuel system, gasoline) has been completed.
- Verify recall 23V212000 (forward collision avoidance) has been completed.
- Verify recall 25V900000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2020 Audi Q7 reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Audi Q7?
The most-reported component is electrical system, accounting for 36% of complaints on file.
How many recalls does the 2020 Audi Q7 have?
5 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.