2020 Audi Q5 E
Only 12 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 12 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2020 | 12 |
| 2021 | 26 |
| 2022 | 1 |
| 2023 | 7 |
| 2024 | 13 |
KNOWN PROBLEM AREAS
Only 12 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
4 of 12 total reports mention: engine.
Show complaint excerpts
Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.
NHTSA ODI report, 20231217
4 of 12 total reports mention: electrical system.
FIREShow complaint excerpts
Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged.
NHTSA ODI report, 20241003
Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.
NHTSA ODI report, 20231217
3 of 12 total reports mention: service brakes.
2 of 12 total reports mention: wheels.
Show complaint excerpts
I went to dealership to fix recall and the dealership didn't finish work on recall because they wanted me to pay for an alignment when it says it should off been fixed on your website because the recall damaged my tires unevenly.
NHTSA ODI report, 20220320
2 of 12 total reports mention: suspension.
Show complaint excerpts
RECEIVED LETTER FROM AUDI REGARDING NHTSA:22V034. LETTER INDICATED THERE WAS A DEFECT WITH THE REAR AXLE SUSPENSION ALIGNMENT WHICH COULD LEAD TO PREMATURE AND EXCESSIVE TIRE WEAR AND, POTENTIAL TIRE FAILURE.
NHTSA ODI report, 20220322
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2020 Audi Q5 E — pre-purchase inspection
- Test/inspect for engine issues (4 reports on file for this year).
- Test/inspect for electrical system issues (4 reports on file for this year).
- Test/inspect for service brakes issues (3 reports on file for this year).
FAQ
Is the 2020 Audi Q5 E reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2020 Audi Q5 E?
The most-reported component is engine, accounting for 33% of complaints on file.
How many recalls does the 2020 Audi Q5 E have?
No recalls are on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.